Arkansas State University Knowledgebase
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folder Blackboard Learn
Help and support for Blackboard Learn (Bb 9).
folder Banner
Questions Related to Banner
folder Academic Partnerships / Higher Education Holdings (HEH)
folder General
General Usage
folder On-Line Academic Support
folder Google Tools (EDU version)
folder Dreamweaver
folder Other Technology Tools

document How to Change your Secondary Email for Authorization Code
Log into My campus Click on student or employee tab Click on “Security Question Set Up / Edit
23 Jul, 2019
document How to Change Your Security Questions and Answers
Log into My campus Click on the student or employee tab Click on “Security Question Set Up / Edit
23 Jul, 2019
document LiveText Support
LiveText support is provided by the College of Education. Daniel Parker Phone: 1-870-972-2099 Email:
23 Jul, 2019
document Office 365 Expired Subscription
1. Login to Mycampus 2. Click on Student Tab, Scroll down to Software Downloads (It will take you to another page) 3. On the top right page, click on “” (a drop down box will appear), then click on “Your Account/Orders” 4. Then, click “View Details”...
23 Jul, 2019
document Outlook Continually Prompts For My Password
Clear your cached passwords (Note: you may need Admin rights to do this) Exit Outlook Choose Start Control Panel View by Large Icons (upper right of window) User Accounts | Manage your credentials (left column) Select all credentials for Microsoft, Outlook and choose Remove from Vault Exit...
23 Jul, 2019
document Outlook Repair
Microsoft Outlook may need to be repaired for 1. Close outlook 2. Open Control Panel 3. Click on Mail 32-bit 4. Click on Email Accounts 5. Select the email account that needs to be repaired 6. Click Repair
23 Jul, 2019
document Setting up Student Email in Gmail App
Open Gmail App from your device Go to settings Click Add Account Select Google for account type Enter full Astate email Enter password
23 Jul, 2019
document Setting Up Outlook Email on Windows For Employees
1 Open Outlook 2. Click File 3. Click Add Account 4. Enter The Following Account Information 5. Your Name 6. Email Address 7. Password 8. Re Enter Password
23 Jul, 2019
document Password Reset (My Campus, Email and Blackboard Learn)
1. Navigate to the MyCampus page 4. Click Reset Password 5. Click “I Accept” on the Acceptable Use Policy 6. Enter Campus Wide ID Number and Self Service Pin number 7. Enter New Password 8. Confirm New Password (Type it a second time) 9. Enter Authorization Code (this will come...
24 Jul, 2019
document Self Service Pin Number
Students, Staff, and Alumni who need help retrieving their Campus Wide ID and Pin will need to navigate to the A-state Home page, at the top of the page click the A-Z index. You can select “I” for ID retrieval or “P” for Pin retrieval. You will then be taken to a page and asked...
24 Jul, 2019
document Setting Up Student Email in Google (Website)
1. Navigate to Google Accounts Page 2. Type in full student email 3. Enter Password
24 Jul, 2019
document Software Downloads
Click the link Below Software Downloads
24 Jul, 2019

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