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Students have told me they have completed the evaluation, but they are still receiving the reminders. What do I need to do?
1. Login to EvaluationKIT.
2. From the Dashboard in lower right corner look at the Response Rate Tracker.
3. Find the Project.
4. Click on the Project Link.
5. Click on Download Non-Respondent file icon, this file contains the students who haven’t responded.
6. Search for the student in the file.
7. If the student is taking multiple courses they will continue to receive scheduled reminder emails until ALL of their surveys are submitted.
pending update 10/6/16bw