Arkansas State University Knowledgebase
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document Voicemail PIN Reset
1. Open a web browser and go to 147.97.42.66 (You’ll probably get a certificate error, this is ok as it’s a self-signed certificate) 2. Click “Cisco Unity Connection” 3. Use your email credentials to log in 4. Click “users” in the top left side of the screen 5. Be sure the...
24 Jul, 2019
document iPhone - Student Email Setup
To configure IMAP for your iPhone or iPod touch, just follow these steps: Make sure you've enabled IMAP in your main Gmail settings Tap Mail from your iPhone's Home screen. Tap Gmail. Enter your name, your Gmail address, and password in the appropriate fields. Tap Save. Now you're done! ...
19 Jul, 2019
document Blackboard Learn: Using Tegrity in Blackboard Learn
Tegrity can only be integrated into one Course Management System at a time. It is currently associated with Blackboard 8. However, Tegrity classes through Blackboard 8 can be made available to students using Blackboard Learn. To use Tegrity in Blackboard Learn. In Blackboard 8, use Tegrity to...
23 Jul, 2019
document SafeAssign in Blackboard Learn
This handout is designed to assist you in creating a SafeAssignment, viewing and grading SafeAssignments, and direct submit of SafeAssignments. QUICK STEPS: Creating a SafeAssignment 1. Click on Content Area. 2. Click Create Assessment double-drop down arrows and select...
22 Jul, 2019
document Adding a URL (External Link) in Blackboard Learn
This handout is designed to make you familiar with adding an external link. QUICK STEPS: Adding a URL (External Link) 1. In Edit Mode, access a Content Area. 2. Select the Build Content drop down menu and choose URL. 3. Enter a (descriptive) name for the link. This name is what...
23 Jul, 2019
document Self and Peer Assessment in Blackboard Learn
This handout is designed to make you familiar with creating an assessment, adding questions to an assessment, and adding criteria to questions. QUICK STEPS: Creating the Assessment 1. Click on the Content Area. 2. Click Create Assessment double drop-down arrows and click Self and Peer...
23 Jul, 2019
document Grading Discussions: Grade Center in Blackboard Learn
This handout is designed to assist you in assigning forum grades, assigning thread grades, and changing discussion board grades. QUICK STEPS: Assigning Forum Grade 1. Click on the Forum. 2. Select Grade Forum. 3. On the Grade Forum Users page, click Grade. 4. On the Grade Forum...
23 Jul, 2019
document Tests: Grade Center in Blackboard Learn
This handout is designed to make you familiar with viewing and grading tests, overriding grades, clearing attempts, and viewing statistics. QUICK STEPS: Viewing and Grading Test Results 1. On the Control Panel, click Grade Center and click Tests. 2. In Grade Center, locate the cell...
23 Jul, 2019
document Reviewing and Grading Assignments: Grade Center in Blackboard Learn
This handout is designed to assist you in navigating the Grade Center and entering in grades for an assignment. QUICK STEPS: Reviewing and Grading Assignments 1. On the Control Panel, click Grade Center. 2. In the Grade Center, locate the cell for the student's assignment containing an...
23 Jul, 2019
document Discussion Board: Creating Threads and Replying to Posts in Blackboard Learn
This handout is designed to assist you in creating threads and replying to posts. QUICK STEPS: Creating Discussion Board Threads 1. Access the Discussion Board from the Control Panel. 2. Click on the Discussion Board thread. 3. Click on the forum. 4. Click Create Thread. 5. ...
23 Jul, 2019
document Discussion Board: Creating, Copying, and Editing Forums in Blackboard Learn
This handout is designed to assist you in creating, copying, and editing discussion board forums. QUICK STEPS: Creating Discussion Board Forums 1. Access the Discussion Board by clicking on Discussion Board on the Control Panel. 2. Click on the Discussion Board thread. 3. Click...
23 Jul, 2019
document Tests: Tests Questions in Blackboard Learn
This handout is designed to make you familiar with creating more advanced types of test questions. You will learn how to create True/False, Multiple Choice/Multiple Answer, Ordering, Matching, and Fill in the Blank questions. QUICK STEPS: Creating True/False Questions 1. On the Control...
22 Jul, 2019
document Official University Email Footer
Would you like to have an official University Email footer? You can set yours up at E-footer Builder In an effort with University Marketing and ITS Web Services, we have created an easy to use Email Footer Builder. There are video instructions on how to insert your footer into Outlook...
24 Jul, 2019
document Locked Account
If you get locked out of your account: Your locked account automatically unlocks in 30 minutes. If you try the wrong password a few times and get locked out, it will be okay! You can contact the ITS help desk at 870-972-3933 if you need more assistance.
24 Jul, 2019
document Setting up an exam with extended time for student under Access and Accommodation Services (A&AS)
This is a process that can be used to set up an exam for student under Access and Accommodation Services (A&AS). 1. In Blackboard, create the original test. 2. From Control Manager, under Course Tools, click on Tests, Survey and Pools. 3. Select Test form the list 4. For the...
20 Nov, 2019
document Discussion Board: Collecting, Filtering, Searching, and Rating Posts in Blackboard Learn
This handout is designed to assist you in collecting, filtering, searching, and rating posts. QUICK STEPS: Collecting Discussion Board Posts 1. Access the forum and select the thread. 2. On the Thread Detail page, select the boxes of the posts to collect. 3. Click Collect. 4. On...
23 Jul, 2019
document Adding Items, Files, and External Links to Learning Modules in Blackboard Learn
This handout is designed to make you familiar with adding items, files, and external links to learning modules in your course. QUICK STEPS: Adding Items to Learning Modules 1. In Edit Mode, on the Course Menu, click the Content Area containing the Learning Module. 2. On the Content Area...
23 Jul, 2019
document A quick reference guide for Cisco IP Phone 7960 Series
Placing a call: • Lift the handset and dial number or • Press the NewCall soft key and dial number or • Press the Speaker button and dial number Answering a call: • Lift the handset or • Press the Answer soft key or • Press the Speaker button Ending a call: • Hang up the...
23 Jul, 2019
document Creating a Tool Link in Blackboard Learn
This handout is designed to make you familiar with creating a tool link to your course menu or content area. QUICK STEPS: Adding a Tool Link to the Course Menu 1. In Edit Mode, select the (+) Add Menu Item button (located above your course's title) and select Create Tool Link 2. Name...
23 Jul, 2019
document Blackboard Support
Blackboard System Support Carolyn Ponce Phone: 870-972-2012 Email: blackboard@astate.edu Faculty/Staff FAQ Student FAQ
23 Jul, 2019
document Tests: Accessing Tests, Adding Tests, and Test Creating Tests in Blackboard Learn
This handout is designed to make you familiar with accessing and adding tests to your course as well as learning how to specify the test creation settings. QUICK STEPS: Accessing Tests 1. On the Control Panel, under Course Tools, click Tests, Surveys, and Pools. 2. On the Tests,...
22 Jul, 2019
document Adding a Banner to Your Course in Blackboard Learn
This handout is designed to make you familiar with adding a banner to your course. QUICK STEPS: Adding a Banner 1. Open Customization in the Control Panel 2. Access Style settings 3. Attach a Banner Image from your computer. To watch a video on how to Add a Banner to your...
23 Jul, 2019
document Tests: Advanced Tests in Blackboard Learn
This handout is designed to make you familiar with creating more advanced types of test questions. You will learn how to create Jumbled Sentence, Hot Spot, Fill-in-Multiple Blanks, Opinion Scale/ Likert, Quiz Bowl, and Calculated Numeric questions. QUICK STEPS: Creating Jumbled Sentence...
22 Jul, 2019
document Creating Single Groups and Group Sets in Blackboard Learn
This handout is designed to make you familiar with creating a single group and a group set. QUICK STEPS: Creating a Single Group 1. Access the group by going to the Control Panel and clicking Groups under Users and Groups. 2. Click Create Single Group double drop-down arrows. ...
23 Jul, 2019
document Discussion Board: Assigning Forum Roles, Allowing Moderation of Posts, and Changing Thread Status in Blackboard Learn
This handout is designed to assist you in moderating your discussions by assigning forum roles, allowing moderation of posts, and changing thread status. QUICK STEPS: Assigning Forum Roles 1. Click the double drop-down arrows beside the forum. 2. Select Manage. A list of users will...
23 Jul, 2019