Advising FAQ Page

Setting up a new account: https://kb.astate.edu/books/new-student-account-setup 

 Important Contacts 

 

 Registration -  onlineregistration@astate.edu 

 Financial Aid -  onlinefinaid@astate.edu 

 Student Accounts/Billing -  onlinebilling@astate.edu 

 All Other Inquiries -  astateonline@astate.edu 

 

 Resources 

 

 Online Course Schedule Tool  - We encourage you to visit the  A-State Online Course Schedule Tool  to see what courses are available each semester. This tool provides the CRN's and start dates for the courses within your program, and makes it easy to see your program's courses all in one place. 

 Degree Audit Instructions  - Log in to your Self-Service Banner account and click on Student, Student Records, and Degree Works (link at the bottom of the menu). Please utilize this degree audit tool to help you stay on track for graduation. If you notice any errors or believe there are courses you have already completed that satisfy requirements, please let me know. 

 Online Academic Policies  - Please read the  online policies  to familiarize yourself with payment deadlines, registration/drop deadlines and other useful information. 

 Registration Guide  - Please use this  step by step guide  to register for classes. 

 Student Account Balance/Bill  - Each term, your student account balance must be paid in full by the Friday before courses start. Video tutorials on checking and paying your balance can be found here:  Check Account Balance  and  Pay Bill . 

 Canvas  - Academic course work is provided through Canvas. You can find Canvas by logging into your  Pack Portal . You will need to select Courses on the left side of the screen to see your course listings. Instructors typically do not open courses until the first day of class. 

 Textbooks & Required Materials  - After you register for classes, you can find the required textbooks by visiting the official  Arkansas State University Bookstore and searching by subject and course number.