# VIEW STUDENT INFORMATION

##### **1. Login to Self Service via [Pack Portal](https://pack.astate.edu)**  
**2. Go to “<span style="color: #ff0000;">Advisee Search</span>” on the Self Service home page**  
**3. The *Advisee Search page* will open, select a term from the drop-down listing**

[![image-1729025777565.png](https://kb.astate.edu/uploads/images/gallery/2024-10/scaled-1680-/image-1729025777565.png)](https://kb.astate.edu/uploads/images/gallery/2024-10/image-1729025777565.png)

##### **4. Enter the search criteria you’d like to use in your student search**

[![image-1729025808843.png](https://kb.astate.edu/uploads/images/gallery/2024-10/scaled-1680-/image-1729025808843.png)](https://kb.astate.edu/uploads/images/gallery/2024-10/image-1729025808843.png)

##### **a. To search by ID number, make sure “<span style="color: #ff0000;">Student ID</span>” is selected**   
 **i. Enter the ID number and hit “Enter” on your keyboard**  
**b. To search by email, make sure “<span style="color: #ff0000;">Student Email</span>” is selected**  
 **i. Enter the email address and hit “Enter” on your keyboard**  
<span style="color: #808000;"> **ii. You must include “@smail.astate.edu” in your search criteria**</span>  
**c. To search by name, make sure “<span style="color: #ff0000;">Student Name</span>” is selected**  
 **i. Enter the student’s name, then select the correct student from the drop-down listing**  
<span style="color: #808000;"> **ii. You must use the format “Last Name, First Name” in your search criteria**</span>  
**5. Or, to view a listing of your advisee students, select “<span style="color: #ff0000;">View My Advisee Listing</span>”**

[![image-1729025970012.png](https://kb.astate.edu/uploads/images/gallery/2024-10/scaled-1680-/image-1729025970012.png)](https://kb.astate.edu/uploads/images/gallery/2024-10/image-1729025970012.png)

##### **6. Once a student has been chosen, select “<span style="color: #ff0000;">View Profile</span>” to open the student’s profile**

[![image-1729026007149.png](https://kb.astate.edu/uploads/images/gallery/2024-10/scaled-1680-/image-1729026007149.png)](https://kb.astate.edu/uploads/images/gallery/2024-10/image-1729026007149.png)

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<span style="text-decoration: underline;"><span style="color: #993366; text-decoration: underline;">**STUDENT PROFILE**</span></span>

#####   
**The student’s name and <span style="color: #ff6600;">ID number</span>(1), <span style="color: #ff6600;">academic standing</span>(2), overall hours and overall <span style="color: #ff6600;">GPA</span>(3), <span style="color: #ff6600;">registration notices</span>(4),and any<span style="color: #ff6600;"> holds on their account</span>(5) can be found across the top of the profile:**

[![image-1729026153438.png](https://kb.astate.edu/uploads/images/gallery/2024-10/scaled-1680-/image-1729026153438.png)](https://kb.astate.edu/uploads/images/gallery/2024-10/image-1729026153438.png)

##### **The center section displays the <span style="color: #ff6600;">student’s personal information</span>(6) (including email address), <span style="color: #ff6600;">general academic </span><span style="color: #ff6600;">information</span>(7),<span style="color: #ff6600;"> graduation information</span>(8) (including a link to their submitted graduation applications when applicable), and <span style="color: #ff6600;">a list of their advisors</span>(9). The right side of the profile displays <span style="color: #ff6600;">curriculum information</span>(10) and the**   
**<span style="color: #ff6600;">student’s course schedule</span>(11) for the selected term:**

[![image-1729026390301.png](https://kb.astate.edu/uploads/images/gallery/2024-10/scaled-1680-/image-1729026390301.png)](https://kb.astate.edu/uploads/images/gallery/2024-10/image-1729026390301.png)

##### **Selecting “<span style="color: #ff6600;">Prior Education and Testing</span>(12)” under the student’s photo will change the right side of the profile to display the student’s <span style="color: #ff6600;">prior education</span>(13) and <span style="color: #ff6600;">test scores</span>(14). Also under the student’s photo are additional links(15) to the student’s transcript, grades, registration history, schedule week at a glance, and a link to Degree Works**

[![image-1729026485859.png](https://kb.astate.edu/uploads/images/gallery/2024-10/scaled-1680-/image-1729026485859.png)](https://kb.astate.edu/uploads/images/gallery/2024-10/image-1729026485859.png)