# Banner Self Service General

# UPDATE PERSONAL INFORMATION

You can manage personal information in Self Service. On the Self Service home page:

**1. Select the four-square menu button on the upper left, then select “<span style="color: #ff0000;">Banner</span>”**

[![Screenshot 2024-10-14 133718.png](https://kb.astate.edu/uploads/images/gallery/2024-10/scaled-1680-/screenshot-2024-10-14-133718.png)](https://kb.astate.edu/uploads/images/gallery/2024-10/screenshot-2024-10-14-133718.png)

**2. Select “<span style="color: #ff0000;">Personal Information</span>”**

[![Screenshot 2024-10-14 134352.png](https://kb.astate.edu/uploads/images/gallery/2024-10/scaled-1680-/screenshot-2024-10-14-134352.png)](https://kb.astate.edu/uploads/images/gallery/2024-10/screenshot-2024-10-14-134352.png)

**3. Your personal information will be displayed**

[![Screenshot 2024-10-14 134524.png](https://kb.astate.edu/uploads/images/gallery/2024-10/scaled-1680-/screenshot-2024-10-14-134524.png)](https://kb.astate.edu/uploads/images/gallery/2024-10/screenshot-2024-10-14-134524.png)

<span style="color: #ff0000;">You can manage preferred first name, email, phone number, address, and emergency contact information.</span>

**4. Go to the section for the type of information you’d like to manage**  
a. To add an entry, select “Add New”  
b. To edit an entry, select the pencil icon  
c. To delete an entry, select the trash can icon

**<span style="color: #993366;">EXAMPLE</span>: Managing Address Information**  
1\. To add an address entry, select “<span style="color: #ff0000;">**Add New**</span>”  
a. Enter the necessary information and select “<span style="color: #ff0000;">**Add**</span>”

[![Screenshot 2024-10-14 134644.png](https://kb.astate.edu/uploads/images/gallery/2024-10/scaled-1680-/screenshot-2024-10-14-134644.png)](https://kb.astate.edu/uploads/images/gallery/2024-10/screenshot-2024-10-14-134644.png)

**2. To edit an address entry, select the pencil icon**  
a. Update the necessary information and select “<span style="color: #ff0000;">**Update**</span>”

[![Screenshot 2024-10-14 134716.png](https://kb.astate.edu/uploads/images/gallery/2024-10/scaled-1680-/screenshot-2024-10-14-134716.png)](https://kb.astate.edu/uploads/images/gallery/2024-10/screenshot-2024-10-14-134716.png)

**3. To delete an address entry, select the trash can icon**  
a. A pop-up will ask you to confirm the deletion, select “<span style="color: #ff0000;">**Delete**</span>”

[![Screenshot 2024-10-14 134759.png](https://kb.astate.edu/uploads/images/gallery/2024-10/scaled-1680-/screenshot-2024-10-14-134759.png)](https://kb.astate.edu/uploads/images/gallery/2024-10/screenshot-2024-10-14-134759.png)

# UPDATE PREFERRED FIRST NAME

**To update your preferred first name in Self Service (which then adjusts your display name in Canvas):**

#####   
**1. Select the *four-square menu button* on the upper left, then select “<span style="color: #ff0000;">Banner</span>”**

[![image-1729712888557.png](https://kb.astate.edu/uploads/images/gallery/2024-10/scaled-1680-/image-1729712888557.png)](https://kb.astate.edu/uploads/images/gallery/2024-10/image-1729712888557.png)

##### **2. Select “<span style="color: #ff0000;">Personal Information</span>”**

[![image-1729712903522.png](https://kb.astate.edu/uploads/images/gallery/2024-10/scaled-1680-/image-1729712903522.png)](https://kb.astate.edu/uploads/images/gallery/2024-10/image-1729712903522.png)

##### **3. Your personal information will display. Under *Personal Details* select “<span style="color: #ff0000;">Edit</span>”**

[![image-1729712915971.png](https://kb.astate.edu/uploads/images/gallery/2024-10/scaled-1680-/image-1729712915971.png)](https://kb.astate.edu/uploads/images/gallery/2024-10/image-1729712915971.png)

##### **4. Enter your “<span style="color: #ff0000;">Preferred First Name</span>” and select “<span style="color: #ff0000;">Update</span>”**

[![image-1729712938747.png](https://kb.astate.edu/uploads/images/gallery/2024-10/scaled-1680-/image-1729712938747.png)](https://kb.astate.edu/uploads/images/gallery/2024-10/image-1729712938747.png)

##### <span style="color: #ff0000;">If you do not see your preferred first name adjusted as your display name in Canvas within 24hours,</span>  
<span style="color: #ff0000;">please email AOS@AState.edu with your name and ID number for further assistance.</span>