# Disabling Private Wi-Fi Addressing **Why You Need to Turn Off Private Wi-Fi Addressing at Astate** To connect to AStateConnect, you must disable private Wi-Fi addressing. This setting causes your device to use a random MAC address, which can lead to connection issues and interfere with campus network security and performance. Disabling it ensures stable access, better support, and a secure experience for everyone. --- #### iOS Devices --- 1\. Open the **Settings** app on your iOS device. The icon should look like the image below. [![iOS-9-Settings-icon-full-size-1.jpg](https://kb.astate.edu/uploads/images/gallery/2021-09/scaled-1680-/ios-9-settings-icon-full-size-1.jpg)](https://kb.astate.edu/uploads/images/gallery/2021-09/ios-9-settings-icon-full-size-1.jpg) 2\. Tap on **Wi-Fi** on the left hand side of the **Settings** screen. [![1.PNG](https://kb.astate.edu/uploads/images/gallery/2021-10/scaled-1680-/1.PNG)](https://kb.astate.edu/uploads/images/gallery/2021-10/1.PNG) 3\. Find the Wi-Fi network in the list on the right side of the screen; you should see an **information symbol**. [![image-1702590390007.png](https://kb.astate.edu/uploads/images/gallery/2023-12/scaled-1680-/image-1702590390007.png)](https://kb.astate.edu/uploads/images/gallery/2023-12/image-1702590390007.png) 4\. Tap on the **information symbol**. 5\. Tap to turn **Private Address** on or off. If your device joined the network without using a private address, a privacy warning explains why. [![image-1702590468213.png](https://kb.astate.edu/uploads/images/gallery/2023-12/scaled-1680-/image-1702590468213.png)](https://kb.astate.edu/uploads/images/gallery/2023-12/image-1702590468213.png) --- #### Apple Watch --- 1\. Open the **Settings** app. 2\. Tap on **Wi-Fi.** 3\. Tap the name of the network you joined. If you haven't joined the network yet, swipe left on its name and tap more. [![image-1702590578835.png](https://kb.astate.edu/uploads/images/gallery/2023-12/scaled-1680-/image-1702590578835.png)](https://kb.astate.edu/uploads/images/gallery/2023-12/image-1702590578835.png) 4\. Tap to turn **Private Address** on or off. [![image-1702590633894.png](https://kb.astate.edu/uploads/images/gallery/2023-12/scaled-1680-/image-1702590633894.png)](https://kb.astate.edu/uploads/images/gallery/2023-12/image-1702590633894.png) --- #### Google Pixel --- 1\. Open the **Settings** app. 2\. Tap on **Network and Internet**. 3\. Tap on **Wi-Fi**. 4\. Connect to the Wireless network in your area. 5\. Tap the gear icon next to the current Wi-Fi connection. 6\. Tap on **Advanced**. 7\. Tap on **Privacy**. 8\. Tap on **Use device MAC**. --- #### Samsung Galaxy --- 1\. Open the **Settings** app. 2\. Tap **Connections**. 3\. Tap **Wi-Fi**. 4\. Tap **AStateConnect** or **Home@AState**. 5\. Tap the gear shaped icon next to the network you connected to. 6\. Tap **Advanced**. 7\. Tap **MAC Address Type**. 8\. Select **Use Phone/Device MAC**. --- #### Windows --- 1\. Click on the **Network Settings** icon in the bottom right of the screen. [![image-1702591168927.png](https://kb.astate.edu/uploads/images/gallery/2023-12/scaled-1680-/image-1702591168927.png)](https://kb.astate.edu/uploads/images/gallery/2023-12/image-1702591168927.png) 2\. Click on **Network & Internet settings**. [![image-1702591215436.png](https://kb.astate.edu/uploads/images/gallery/2023-12/scaled-1680-/image-1702591215436.png)](https://kb.astate.edu/uploads/images/gallery/2023-12/image-1702591215436.png) 3\. Select the **Wi-Fi** tab on the left. [![image-1702591276999.png](https://kb.astate.edu/uploads/images/gallery/2023-12/scaled-1680-/image-1702591276999.png)](https://kb.astate.edu/uploads/images/gallery/2023-12/image-1702591276999.png) 4\. Turn off **Random hardware addresses**. [![image-1702591286936.png](https://kb.astate.edu/uploads/images/gallery/2023-12/scaled-1680-/image-1702591286936.png)](https://kb.astate.edu/uploads/images/gallery/2023-12/image-1702591286936.png)

For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services (). It is located on the bottom floor of the Dean B. Ellis Library, Room 149.