Important Information and FAQs

For the best Canvas experience, users should access Canvas using a desktop or laptop computer. Canvas is browser based and can be access on a Windows or Mac computer with Internet access. 

Use the Browser Checker to check that your browser is set up to use Canvas. 

Users must use a recommended and supported browser, such as Firefox or Chrome. 

Java must be installed and enabled on browser. 

Popups must be enabled on the browser. 

Clearing your browser's cookies and cache clears up most error messages and technical issues with the Canvas website. 

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  If a course has the lock icon and says "private," the instructor has not made the course available to students. After the instructor has made the course available, the student will be able to access the course.