How to submit your Mobile ID Photo or Change Banner ID Photo

How to Submit a Photo or Change Banner ID Photo

1. Tap the gear icon in the top right corner of the app. Then tap “Submit ID Photo.”

2. Tap “Get Started.”

3. Submit your ID photo.
File formats accepted: JPG or PNG.

4. Submit a photo of your government-issued ID (e.g., Driver’s License or Passport).
It must be clear and readable, in JPG or PNG format.

5. Choose the card design for your physical ID. There are four options to pick from:

1. Red Wolf head on black

2. Red Wolf head with ASU text

3. Scenic campus design

4. ASU State University red text graphic

Remember:

When submitting your photo:

• Use a white background

• Show head and shoulders

• Submit a color photo

• Directly face the camera

• No hats

• No sunglasses

• No other people in the photo

For Your Government ID Submission:

The following must be clearly visible and readable:

• Name

• Issue Date

• Expiration Date

• Picture

Final Note:

Congratulations! You've submitted your ID photo.
You will receive an email letting you know if your photo is approved or denied.
If denied, the email will include the reason for the denial.
For questions, email: access@astate.edu