# How to submit your Mobile ID Photo or Change Banner ID Photo ## **How to Submit a Photo or Change Banner ID Photo** 1\. Tap the gear icon in the top right corner of the app. Then tap **“Submit ID Photo.”** [![image-1747059570275.png](https://kb.astate.edu/uploads/images/gallery/2025-05/scaled-1680-/image-1747059570275.png)](https://kb.astate.edu/uploads/images/gallery/2025-05/image-1747059570275.png) 2\. Tap **“Get Started.”** [![image-1747059589316.png](https://kb.astate.edu/uploads/images/gallery/2025-05/scaled-1680-/image-1747059589316.png)](https://kb.astate.edu/uploads/images/gallery/2025-05/image-1747059589316.png) 3\. Submit your **ID photo**. File formats accepted: JPG or PNG. [![image-1747059607716.png](https://kb.astate.edu/uploads/images/gallery/2025-05/scaled-1680-/image-1747059607716.png)](https://kb.astate.edu/uploads/images/gallery/2025-05/image-1747059607716.png) 4\. Submit a photo of your **government-issued ID** (e.g., Driver’s License or Passport). It must be clear and readable, in JPG or PNG format. [![image-1747059648337.png](https://kb.astate.edu/uploads/images/gallery/2025-05/scaled-1680-/image-1747059648337.png)](https://kb.astate.edu/uploads/images/gallery/2025-05/image-1747059648337.png) 5\. Choose the card design for your physical ID. There are four options to pick from: [![image-1747059680041.png](https://kb.astate.edu/uploads/images/gallery/2025-05/scaled-1680-/image-1747059680041.png)](https://kb.astate.edu/uploads/images/gallery/2025-05/image-1747059680041.png) 1. Red Wolf head on black 2. Red Wolf head with ASU text 3. Scenic campus design 4. ASU State University red text graphic --- ### Remember: [![image-1747059743808.png](https://kb.astate.edu/uploads/images/gallery/2025-05/scaled-1680-/image-1747059743808.png)](https://kb.astate.edu/uploads/images/gallery/2025-05/image-1747059743808.png) When submitting your photo: - Use a **white background** - Show **head and shoulders** - Submit a **color photo** - **Directly face the camera** - **No hats** - **No sunglasses** - **No other people** in the photo --- ### For Your Government ID Submission: [![image-1747059717303.png](https://kb.astate.edu/uploads/images/gallery/2025-05/scaled-1680-/image-1747059717303.png)](https://kb.astate.edu/uploads/images/gallery/2025-05/image-1747059717303.png) The following must be clearly visible and readable: - **Name** - **Issue Date** - **Expiration Date** - **Picture** ### Final Note: Congratulations! You've submitted your ID photo. You will receive an email letting you know if your photo is **approved** or **denied**. If denied, the email will include the **reason** for the denial. For questions, email: **access@astate.edu**