# Mobile ID
Before attempting to set up your Mobile ID, you must set up your A-State account. Follow the steps here to set up your A-State account: [https://kb.astate.edu/books/new-student-account-setup/page/first-time-user-account-activation-8f5](https://kb.astate.edu/books/new-student-account-setup/page/first-time-user-account-activation-8f5)
Once you have completed those steps, please allow up to 48 hours for processing before following the steps below to set up your A-State Mobile ID.
## **How to Set up the eAccounts App on your Phone**
1\. Download the Transact eAccounts app on your phone. Look for the icon that resembles two arrows in a circular loop.
[](https://kb.astate.edu/uploads/images/gallery/2025-05/image-1746735158529.png)
2\. Swipe through the introductory screens in the app until you reach one labeled "ID CARD" with the option to "Get Started." Tap Get Started.
[](https://kb.astate.edu/uploads/images/gallery/2025-05/image-1746733910209.png)
3\. Search for your school by typing in "Arkansas State University" and selecting it from the list.
[](https://kb.astate.edu/uploads/images/gallery/2025-05/image-1746735184673.png)
4\. Select Arkansas State SAML as your login method.
[](https://kb.astate.edu/uploads/images/gallery/2026-02/image-1771866029095.png)
5\. Click Continue to Sign In and enter your Astate Username and Password on the Arkansas State University login screen.
[](https://kb.astate.edu/uploads/images/gallery/2026-02/image-1771866065086.png)
6\. Use Duo Two-Step Authentication to verify your identity. You can choose to receive a push notification or enter a passcode.
[](https://kb.astate.edu/uploads/images/gallery/2025-05/image-1746734060950.png)
7\. After logging in, click “Add ID to Wallet” to add your Campus ID to your Apple Wallet (or equivalent digital wallet).
[](https://kb.astate.edu/uploads/images/gallery/2025-05/image-1746734075297.png)
8\. Congratulations, you have set up your Mobile ID! This will allow you to use your phone or smartwatch anywhere you would use a physical ID.
For any questions, please email: **access@astate.edu**
## **How to Submit a Photo or Change Banner ID Photo**
1\. Tap the gear icon in the top right corner of the app. Then tap **“Submit ID Photo.”**
[](https://kb.astate.edu/uploads/images/gallery/2025-05/image-1747059570275.png)
2\. Tap **“Get Started.”**
[](https://kb.astate.edu/uploads/images/gallery/2025-05/image-1747059589316.png)
3\. Submit your **ID photo**.
File formats accepted: JPG or PNG.
[](https://kb.astate.edu/uploads/images/gallery/2025-05/image-1747059607716.png)
4\. Submit a photo of your **government-issued ID** (e.g., Driver’s License or Passport).
It must be clear and readable, in JPG or PNG format.
[](https://kb.astate.edu/uploads/images/gallery/2025-05/image-1747059648337.png)
5\. Choose the card design for your physical ID. There are four options to pick from:
[](https://kb.astate.edu/uploads/images/gallery/2025-05/image-1747059680041.png)
1. Red Wolf head on black
2. Red Wolf head with ASU text
3. Scenic campus design
4. ASU State University red text graphic
---
### Remember:
[](https://kb.astate.edu/uploads/images/gallery/2025-05/image-1747059743808.png)
When submitting your photo:
- Use a **white background**
- Show **head and shoulders**
- Submit a **color photo**
- **Directly face the camera**
- **No hats**
- **No sunglasses**
- **No other people** in the photo
---
### For Your Government ID Submission:
[](https://kb.astate.edu/uploads/images/gallery/2025-05/image-1747059717303.png)
The following must be clearly visible and readable:
- **Name**
- **Issue Date**
- **Expiration Date**
- **Picture**
### Final Note:
Congratulations! You've submitted your ID photo.
You will receive an email letting you know if your photo is **approved** or **denied**.
If denied, the email will include the **reason** for the denial.
For questions, email: **access@astate.edu**