# Flex Dollars

# What are Flex Dollars?

#### **What are Flex Dollars?**

Flex Dollars are a pre-paid, tax-free currency that you can spend on campus at all dining locations. Money is used via your physical or mobile A-State ID by either tapping or swiping.

Faculty/Staff Flex Dollars can be purchased via the A-State Marketplace [here](https://secure.touchnet.net/C20019_ustores/web/product_detail.jsp?PRODUCTID=1419). Funds can be purchased at any time by Faculty and Staff members of the university.

Student Flex Dollars can be purchased via the A-State Marketplace [here](https://secure.touchnet.net/C20019_ustores/web/product_detail.jsp?PRODUCTID=518). Additional funds may be deposited into your account at any time during the year as long as you have a valid meal plan on your student account. The funds in the account carry over each semester.

For students, you must have a qualifying meal plan to receive Flex Dollars:

- Voluntary Meal Plan (VMP Flex) 
    - This Flex lasts for a full calendar year from August to July as long as the student account remains active 
        - 25 Block
        - 50 Block
        - All Flex
- Traditional Meal Plan (Flex) 
    - This Flex only lasts for the semester that the meal plan is active in. 
        - 115 Block
        - 150 Block
        - 5 Day
        - 7 Day
        - All Flex
        - Summer Plans
- Campus Choice Flex 
    - Opt-out meal plan for all commuter students that comes with $200 in Flex that lasts a full year.

# Can you refund Flex Dollars?

**Can you refund Flex Dollars?**

For questions regarding the potential refund of Flex Dollars due to a dining related incident, please contact <Access@astate.edu>.

To request a cancellation of a student board plan, please contact <Housing@astate.edu>.

Generally, Flex Dollars are non-refundable unless you are requesting a refund on a specific transaction.

# How do I purchase Flex?

**How do I purchase Flex Dollars?**

To request purchase of a student board plan, please contact <Housing@astate.edu>. There are several options available, and they can help you select the one that works for you.  
  
To purchase additional Flex, you will need to follow the steps below:

1\. Go to the A-State website

2\. Click search bar

3\. Search for “marketplace”

[![Picture1.png](https://kb.astate.edu/uploads/images/gallery/2024-06/scaled-1680-/picture1.png)](https://kb.astate.edu/uploads/images/gallery/2024-06/picture1.png)

4\. It should be the first link that appears in the results. [Marketplace](https://secure.touchnet.net/C20019_ustores/web/index.jsp)

[![Picture2.png](https://kb.astate.edu/uploads/images/gallery/2024-06/scaled-1680-/picture2.png)](https://kb.astate.edu/uploads/images/gallery/2024-06/picture2.png)

5\. Click the red button in all caps that says “VISIT THE A-STATE MARKETPLACE”

[![Picture3.png](https://kb.astate.edu/uploads/images/gallery/2024-06/scaled-1680-/picture3.png)](https://kb.astate.edu/uploads/images/gallery/2024-06/picture3.png)

6\. Scroll down until you see “University Housing” and click it

7\. Click on the Flex dollar option which looks like this

[![Screenshot 2024-06-24 145323.png](https://kb.astate.edu/uploads/images/gallery/2024-06/scaled-1680-/screenshot-2024-06-24-145323.png)](https://kb.astate.edu/uploads/images/gallery/2024-06/screenshot-2024-06-24-145323.png)

<div id="bkmrk-8.-follow-the-prompt"><div><svg class="svg-icon" data-icon="link" role="presentation" viewbox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"></svg><div>8. Follow the prompts to check out</div></div></div>