# 2. Checking your A-State Email as a New Employee

<p class="callout info">You will receive a notification once your A-State account has been created. Please follow the instructions in the email to activate your Pack Portal account. </p>

#### I am a new employee. Do I get an A-State Email? 

Yes! You will receive a notification once your A-State email account has been created. Please follow the instructions within the email to activate it. Trouble activating your A-State email? Please contact the [IT help desk](mailto:itshelpdesk@astate.edu).

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#### I am a new employee, and I cannot access my Pack Portal. What do I do?

You will not have access to Pack Portal until your email address has been created. If you are having trouble activating your email, please contact the [IT help desk](mailto:itshelpdesk@astate.edu).

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#### Can I use my A-State email for personal purposes? 

No. Please remember that your A-State email is for official business purposes only. Upon termination or retirement, you will no longer have access to this email.

<p class="callout success">Questions? Reach out to [Human Resources](mailto:kcarson@astate.edu). We are happy to help guide you through the process! </p>