Block insecure private network requests If you are attempting to access Banner 9 Admin and getting a Authentication Failed message, it could be due to the insecure private network. This is a known issue with Banner that has been reported to Ellucian. Below are workarounds steps. Google Chrome Workaround Steps: This check can be disabled in the browser by entering this url in the browser chrome://flags/#local-network-access-check and then selecting Disabled instead of Default. Restart your device after and confirm. Mozilla Firefox Built-in Firefox Settings (Recommended First Steps)   • HTTPS-Only Mode: Ensures all connections are encrypted. 1Go to Firefox Menu (three lines) > Settings  (or  Preferences ) > Privacy & Security . 2Scroll to the HTTPS-Only Mode  section and select "Enable HTTPS-Only Mode in all windows" for maximum protection.   • Mixed Content Blocking: Firefox automatically blocks or upgrades insecure (HTTP) content on secure (HTTPS) pages. ◦Click the  Padlock icon  in the address bar, then the arrow to see site info and manage protection for that site. ◦For a global setting, go to Menu > Settings  > Privacy & Security > Enhanced Tracking Protection  and set it to  Strict , or choose  Custom  to fine-tune. Microsoft Edge Type  edge://flags/#block-insecure-private-network-requests  in the address bar. Set the flag to  Disabled  to allow insecure requests (not recommended for security) or  Enabled  (default) to block them. macOS (Safari) Enable "Not Secure" Warnings (iOS/iPadOS): Go to  Settings > Safari . Scroll down to  Privacy & Security . Turn on  "Not Secure Connection Warning"  to get alerts for HTTP sites   For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services ( itsupportservices@astate.edu ). It is located on the bottom floor of the Dean B. Ellis Library, Room 149.