# How to Disable or Uninstall Browser Extensions If a website or web app isn’t behaving correctly (Such as Banner Self Service showing a white screen during logging in), a browser extension may be causing the issue. Follow the steps below for your browser to turn off or remove extensions. --- #### Google Chrome - On their computer, open **Chrome**. - At the top right, select **More (three dots)** > **Extensions** > **Manage Extensions**. - Use the toggle at the bottom right of each extension to disable it, or click **Remove** to uninstall. --- #### Safari (Mac) - Open **Safari**. - From the menu bar, select **Safari > Settings** (or **Preferences** on older macOS). - Go to the **Extensions** tab. - Deselect the checkbox to turn an extension off, or select the extension and click **Uninstall**. --- #### Mozilla Firefox - Open **Firefox**. - At the top right, select the **menu (three lines)** > **Add-ons and themes**. - Choose **Extensions** from the left sidebar. - Use the toggle to disable an extension, or click the **three dots** next to it and choose **Remove**. --- #### Microsoft Edge - Open **Microsoft Edge**. - At the top right, select the **three dots** > **Extensions**. - Click **Manage extensions**. - Turn off the toggle next to an extension to disable it, or click **Remove** to uninstall. ---

For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services (). It is located on the bottom floor of the Dean B. Ellis Library, Room 149.