How to Reset A-State Password (Current) Students, faculty and staff needing to change their password before it expires will need to follow the steps below.  1. While logged in at Outlook.com , click on your name in the top right corner and click on View account . 2. Click on Change Password in the Overview Tab. Alternatively, you can  click on  Password  in the  left-hand  column. 3. Enter and confirm your new password. The A-State password requirements are: • It must contain at least 15 characters • Have at least one capital letter, one lowercase letter, one number, and one special character • It also must not contain any part of your name or anything too closely related to ASU • It can also be set up as a passphrase 4. Click Submit .   You should see a success message like the one below.   For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services ( itsupportservices@astate.edu ). It is located on the bottom floor of the Dean B. Ellis Library, Room 149.