How to Retrieve A-State ID (Employee) This article will guide an employee on how to find their ID number on Banner 9 Self-Service. 1. Go to pack.astate.edu. 2. Click Log In on the top right corner of the screen. 3. Enter your full A-State email address and click  Next . 4. Enter your A-State password and click  Login . 5. Authenticate using  Microsoft Authenticator on your mobile device.                                     6. On the Dashboard, click on Quick Links . 7. Click Self-Service Banner . 8. Enter your full A-State email address and current password and click Sign In . 9. Authenticate using  Microsoft Authenticator on your mobile device.                                     10. Click on My Profile . Your A-State ID number will be shown on the left. For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services ( itsupportservices@astate.edu ). It is located on the bottom floor of the Dean B. Ellis Library, Room 149.