3.1 Asset Management Procedure Effective Date: March 4, 2025 Revised Date: March 31, 2025 1. Procurement of IT Assets All IT assets (e.g., laptops, desktops, tablets) must follow the institutional procurement process. For details, refer to the Technology Purchase Process . 2. Initial Setup and Configuration Once received by Central Receiving, assets are transferred to ITS Hardware Technicians or Campus Technicians for initial setup, which includes: Installing the standard OS and required software. Applying standardized configurations per A-State IT guidelines. Adding departmental-specific software (as approved by IT Security). Enabling endpoint protection, encryption, and other security settings. Enrolling the device in the university’s device management systems: KACE (for Dell devices) Jamf (for Apple devices) 3. Asset Registration in TeamDynamix (TDX) Technicians must register each asset in TeamDynamix (TDX) with the following details: Owner Technician Responsible Status Asset Name Device Specifications / Item Description ITS Use Info (Serial Number, Model, Supplier, Warranty, MAC, IMEI, etc.) This registration ensures accurate tracking, maintenance, and compliance. 4. Asset Tagging & Inventory by Property Accounting After TDX entry: Property Accounting affixes the official asset tag. Departments should notify Property Accounting before delivering devices to the end user so tagging can occur on-site. Contact: James Riles – jriles@astate.edu Once tagged, the asset is: Added to the university asset database Updated in TDX with inventory confirmation and ownership 5. Asset Reallocation & Employee Termination When an employee leaves or changes roles: Submit the Equipment Update Form . IT Services or the department collects the asset. Perform security checks: Remove user credentials Sanitize data per A-State policy Reformat/reimage the device Update TDX with reassignment or storage status If a new asset is issued, the status of the previous one (e.g., reassigned, sent to M&R) must be reported to Property Accounting. 6. End-of-Life (EOL) & Disposal Process When an asset is no longer viable: Submit the Excess Equipment Removal Form. IT Services conducts the following: Final security wipe Remove & shred hard drives (if applicable) iPads and other sealed devices are sent to Property Accounting for shredding Update the asset’s status in TDX: Decommissioned In storage (if awaiting M&R pickup) Devices are processed through M&R or other approved disposal vendors. 7. Compliance and Security Review A-State performs regular audits to ensure asset management compliance: Annual Inventory Review (by Property Accounting) Every asset is physically verified on a three-year rotating cycle. Interim years require verification by Dean/Director via updated asset reports. Security Monitoring Assets are tracked via platforms like Armis for unusual network activity. Any discrepancies, security risks, or policy violations are reported to: ITS Property Accounting UPD (if applicable) Departments must also follow the Property Accounting Manual for full compliance.