# Lumen Learning
# About Lumen Learning
[](https://kb.astate.edu/uploads/images/gallery/2025-06/lumenlearninglogo.png)Lumen Learning has been a leader in innovating how to use Open Educational Resources (OER) to strengthen learning and improve student success. By leveraging OER, Lumen helps provide low-cost course materials for a wide variety of subjects. These materials can then improve over time as they are tested and improve the materials term after term.
**[Visit their site to learn more.](https://lumenlearning.com/)**
## Why Choose Lumen
Lumen uses evidence-based practices to improve learning and teaching. By utilizing learning data, they continually improve their OER course materials to better support student learning. With customizable courses, easy access to materials, and better communication, Lumen improves the educational experience.
### Features
- For Faculty
- Apply evidence-based course materials and teaching practices
- Organize your course with well-aligned digital content and supplemental materials
- Seamlessly integrate into your current LMS
- For Students
- Eliminate expensive textbook costs
- Easy access to interactive, engaging course materials
- Immediate feedback and nudges to support effective learning
- For Learning
- Documented increases in passing and completion rates
- Engineered learning design
- Data-driven continuous improvements to course materials
### Learn More
**[Why We're Effective](https://lumenlearning.com/why/)**
**[Working Together to Continuously Improve Learning](https://lumenlearning.com/improvinglearning/)**
**[How does Lumen use OER?](https://lumenlearning.com/about/whats-oer/)**
# What They Offer
Discover affordable, simple-to-adapt OER course materials that improve learning
**[Search the Catalog](https://lumenlearning.com/courses/)**
## Courseware
### Waymaker
Combines enriched OER with personalized learning tools that improve faculty-student connections
**[Explore Waymaker](https://lumenlearning.com/what/waymaker/)**
### OHM
From arithmetic to calculus, Lumen OHM provides online homework and other learning resources at a low cost.
**[Explore OHM](https://lumenlearning.com/what/ohm/)**
# Lumen Customer Support Resources
Lumen provides you with training to get started and guidance to help you reap the benefits of evidence-based courseware and teaching practices.
## Support Guides
### Faculty Training Materials
These **[Faculty Training Materials ](http://www.lumenlearning.com/training-materials/)**for Lumen courseware will orient you about how their courses work, how to customize them, and get started teaching.
### Resources: Teaching with Lumen Courseware
Looking for tips on teaching effectively with Lumen courseware? **[This is the place!](https://lumenlearning.com/teachingwithlumen/)**
### Training/Onboarding Resources:
#### Waymaker:
- [Waymaker Training Resources](https://lumenlearning.zendesk.com/hc/en-us/categories/202695518-Using-Waymaker)
- [Instructor Checklist](https://lumenlearning.zendesk.com/hc/en-us/articles/360048689934-Waymaker-Faculty-Quickstart-Checklist)
- [Student Experience Resources](https://lumenlearning.zendesk.com/hc/en-us/sections/115003089907-The-Student-Experience)
#### OHM
- [OHM Training Resources](https://lumenlearning.zendesk.com/hc/en-us/categories/115000706447-Using-OHM)
- [OHM Tutorial Videos](https://www.youtube.com/playlist?list=PL7Xv4ZtgRLGRFw9yP-YPJaFjUCG43jT2i)
## Support Forums
### Faculty Support Knowledge Base
When you have a question, we suggest trying the searchable **[Faculty User Guides](https://lumenlearning.zendesk.com/hc/en-us)** to see if it's already answered somewhere before submitting a customer support request.
### Lumen Circles
**[Join with peers in virtual peer communities](https://lumenlearning.com/what/circles/)** to explore evidence-based teaching practices, apply them in your teaching, and see the impact on student learning.
### Technical Support
For all support needs of active customers, **[use this form to request resources](https://lumenlearning.zendesk.com/hc/en-us/requests/new)**: OER course requests, tech support, LTI, etc. This will provide the information they need to address your request more quickly.
### Lumen Office Hours
Want to talk to a human? **[Make an appointment](https://calendly.com/lumenlearning/)** for **[Lumen Office Hours](https://lumenlearning.com/office-hours)** to connect virtually with a live Lumen expert about any questions you may have.
## Any Other Questions
Please fill out the **[Contact Us](https://info.lumenlearning.com/contact)** form on **[their website](https://lumenlearning.com/)**.