# Support Resources

## Quick Start Guide

[Respondus 4.0 Quick Start Guide (PDF)](https://web.respondus.com/wp-content/uploads/2019/08/Respondus40QuickStartGuide.pdf)

## User Guides

[User Guides (pdf)](https://web.respondus.com/wp-content/uploads/2019/08/Respondus40UserGuideBb.pdf)

This Respondus 4.0 User Guide: Blackboard Learn Personality covers the features and functions common to Blackboard Learn 9.1 learning management system.

[Test Creation](https://kb.astate.edu/attachments/1235 "Test Creation") (word)

This word document extracts just ***The Standard Format for Importing*** from the Appendix of the User Guide.

## Video Tutorials

See the [Support Resources page](https://web.respondus.com/he/respondus/resources/). It provides demonstration movies for Respondus 4.0, they are also available on the [Respondus YouTube channel](https://www.youtube.com/channel/UCG1TwvNN5Ch_pX507sBVV8w).

## Technical Support

Visit our [Support page](https://web.respondus.com/support/) for technical questions or to submit a ticket.