# Clear the Auto-Complete Cache

#### Clear Individual entries from the Auto-Complete Cache

1. Open a new email message.
2. Type the first few characters of the address to remove in the *To...* field.
3. When the entry appears in the list of suggestions, move your mouse pointer over the suggestion until it becomes highlighted, but don't select it.
4. When the X icon appears next to the highlighted suggestion, select X to remove the entry from the list, or press the Delete key on the keyboard. This will remove it from the AutoComplete cache.  
      
    [![Outlook-Remove-Auto_Complete-Entry.jpg](https://kb.astate.edu/uploads/images/gallery/2021-06/scaled-1680-/outlook-remove-auto-complete-entry.jpg)](https://kb.astate.edu/uploads/images/gallery/2021-06/outlook-remove-auto-complete-entry.jpg)

#### Clear all entries from the Auto-Complete Cache

1. Select *File* from the top menu bar.  
    file [![Win-Outlook-Add_Account-File_Menu.jpg](https://kb.astate.edu/uploads/images/gallery/2021-06/scaled-1680-/win-outlook-add-account-file-menu.jpg)](https://kb.astate.edu/uploads/images/gallery/2021-06/win-outlook-add-account-file-menu.jpg)
2. From the *File* menu, select *Options*.  
    [![Outlook-File_Menu-Options.jpg](https://kb.astate.edu/uploads/images/gallery/2021-06/scaled-1680-/outlook-file-menu-options.jpg)](https://kb.astate.edu/uploads/images/gallery/2021-06/outlook-file-menu-options.jpg)
3. Under Options, select the Mail tab, scroll down to the Send Messages section and press *Empty Auto-Complete List*.  
    [![Outlook-Options-Send_Messages.jpg](https://kb.astate.edu/uploads/images/gallery/2021-06/scaled-1680-/outlook-options-send-messages.jpg)](https://kb.astate.edu/uploads/images/gallery/2021-06/outlook-options-send-messages.jpg)
4. Press *Yes* in the confirmation box and the Auto-Complete cache will be completely erased.

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Additional Microsoft resources  
{{@71#bkmrk-quick-start-guide-ou}}