Adding Microsoft Authenticator to Outlook Account

If you are already signed in to your A-State Microsoft account, you can use this GUIDE for adding Microsoft Authenticator  

You will need both a computer/tablet and a mobile phone for this process

*For setup with mobile device only, follow this GUIDE

• • From a web browser, visit www.outlook.com and select Sign In
  • Sign in with your A-State email address and enter your password

• • On the "Let's keep your account secure" screen, click Next

• • Download the Microsoft Authenticator app by either scanning the Qr code below or through the App Store (iPhone/iOS) or the Play Store (Android)
    

aka.ms/mobileauthenticator

• • • After you download the free Microsoft Authenticator app on your phone click Next on the computer

• Please make sure you are downloading the app named "Microsoft Authenticator", this application is free and does not require any purchase

•  

• • Make sure you allow notifications on your phone and then click Next

• • A unique QR code will generate on the next screen

    • Be sure to scan the code by using the Microsoft Authenticator app on your phone                           (select Scan QR code)

• • Once you scan the QR code, click Next 
  • Microsoft will then generate a random number on the computer, go to your the Authenticator app and enter the number you see on screen

• • After you enter the number in the app, your A-State account will be successfully linked to your Microsoft Authenticator app, Click Done

• • The next page will show you have successfully added Microsoft Authenticator as a verification method, along with your personal email, click Done and continue to your Outlook inbox

For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services (itsupportservices@astate.edu). It is located on the bottom floor of the Dean B. Ellis Library, Room 149