Adding Microsoft Authenticator To Your Account (Already Signed In)

You will need both a computer/tablet and a mobile phone for this process

**For setup with mobile device only, follow this GUIDE

• Go to myaccount.microsoft.com in your web browser and sign in with your A-State credentials, then select "Security info" under My Account to the left of the screen
  • The Security info section will be in the same place, no matter if you are using the old or new style of the Microsoft interface.

OLD 

NEW

• ---

  Click on "+ Add sign-in method"

• Select the "Microsoft Authenticator" option

• Download the free Microsoft Authenticator app by either scanning the QR code below or through the App Store (iPhone/iOS) or the Play Store (Android)

Please make sure you are downloading the app named "Microsoft Authenticator", this application is free and does not require any purchase

                                                                                                                                                                                                https://aka.ms/mobileauthenticator

• After you download the app, click "Next" and then click "Next" on the next pop-up

• Scan the generated QR code while using the Microsoft Authenticator app on your mobile device 
  • Do not use your camera app, this will not link the authenticator to your account    

• After you scan the QR code, it will generate a random number, type the number on the screen into your mobile device

• After inputting the number, the Microsoft Authenticator has been added to your account successfully

For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services (itsupportservices@astate.edu). It is located on the bottom floor of the Dean B. Ellis Library, Room 149