Adding Microsoft Authenticator To Your Account (Already Signed In)

You will need both a computer/tablet and a mobile phone for this process * *For setup with mobile device only, follow this GUIDE 

 

 Go to myaccount.microsoft.com in your web browser and sign in with your A-State credentials, then select " Security info " under My Account to the left of the screen

 

 The Security info section will be in the same place, no matter if you are using the old or new style of the Microsoft interface. 

 

 

 

 

 OLD   

 

 NEW 

 

 

 Click on " + Add sign-in method " 

 

 

 

 Select the " Microsoft Authenticator " option 

 

 

 

 Download the free Microsoft Authenticator app by either scanning the QR code below or through the App Store (iPhone/iOS)  or the Play Store (Android) 

 

 Please make sure you are downloading the app named "Microsoft Authenticator", this application is free and does not require any purchase 

                                                                                                                                                                                                 https://aka.ms/mobileauthenticator 

 

 After you download the app, click "Next" and then click "Next" on the next pop-up 

 

 

 

 Scan the generated QR code while using the Microsoft Authenticator app on your mobile device

 

 Do not use your camera app, this will not link the authenticator to your account     

 

 

 

 

 After you scan the QR code, it will generate a random number, type the number on the screen into your mobile device 

 

 

 

 After inputting the number, the Microsoft Authenticator has been added to your account successfully 

 

 

 

 For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services ( itsupportservices@astate.edu ). It is located on the bottom floor of the Dean B. Ellis Library, Room 149