Microsoft Authenticator Setup through Pack Portal

From a web browser, go to the Pack Portal - pack.astate.edu and select  Log In  in the top right corner 

 

 

 

 Enter your A-State email address in the  Username field and click  Next 

 

 

 

 Sign into Microsoft using your A-State email and password 

 

                               

 

 

 

 

 

 On the " Let's keep your account secure" screen, click Next 

 

 

 

 

 

 

 

 Download the Microsoft Authenticator app by either scanning the Qr code below or through the  App Store (iPhone/iOS)  or the Play Store (Android) 

 

 

 

 aka.ms/mobileauthenticator 

 

 

 

 

 

 After you download the free Microsoft Authenticator app on your phone click Next on the computer 

 

 

 

 

 

 

 

 Please make sure you are downloading the app named "Microsoft Authenticator", this application is free and does not require any purchase 

 

   

 

 

 

 

 

 Make sure you  allow notifications on your phone and then click Next 

 

 

 

 A unique QR code will generate on the next screen 

 

 

 

 

 

 Be sure to scan the code by using the Microsoft Authenticator app on your phone                           (select Scan QR code) 

 

 

 

 

 

                     

 

 

 Once you scan the QR code, click Next  

 

 Microsoft will then generate a random number on the computer, go to your the Authenticator app and enter the number you see on screen 

 

 

 

 

 

 

 

 After you enter the number in the app, your A-State account will be successfully linked to your Microsoft Authenticator app, Click Done 

 

 

 

 

 

 

 

 The next page will show you have successfully added Microsoft Authenticator as a verification method, along with your personal email, click  Done  and continue to the Pack Porta l page 

 

 

 

 

 

 You should have full access to your Pack Portal now  

 

 

 

 For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services ( itsupportservices@astate.edu ). It is located on the bottom floor of the Dean B. Ellis Library, Room 149