How to Setup a New Student Account
1. Go to my.AState.edu
2. Click Recover ID.
3. Fill in your Date of Birth and the corresponding identifier. Then click Submit.
NYIT students use their NYIT ID.
International students use their Passport Number.
A-State Querétaro students use their CURP number.
All other students use their Social Security Number.
4. You will then be asked to complete Identify Verification setup.
- Enter a secondary email address (personal email address) that recovery codes can be sent to if needed.
- Enter a phone number that can receive texts (for emergency purposes).
- Choose and answer five security questions and press Submit.
If you must ever answer the security questions, they must be answered exactly as you enter them right now (capitalization, spelling, spacing, etc.).
5. You will be brought to a screen that shows your Campus Wide ID. Next to the ID is a textbox that is asking for an Authorization Code. This code was sent to your secondary email address. Enter the code and click Submit.
6. You will be shown your Campus Wide ID again and your six-digit PIN. Take note of this combination, as you will need it to reset your account password.
7. Click the link in "Newly admitted students and new employees should go to https://my.astate.edu" and click Reset Password/First Time Users.
8. Select I Accept and click Submit to agree to the ASU System Policy.
9. Enter Campus Wide ID Number and PIN and click Submit.
10. Enter New Password. Retype password to Confirm Password.
You need to make sure your password meets all of the A-State password requirements:
At least eight characters long
At least one number
At least one lowercase letter
At least one uppercase letter
Cannot start with a number
Cannot contain any symbols i.e. (&#*@!.,/)
Cannot contain your name or username
Cannot match any of your previous passwords.
12. Click Submit.
13. You will come to a screen with more terms and conditions. Select I Authorize or I Do Not Authorize. If you are under 18 years old, you will need to type in your parent's name.
14. Click Submit.
If you see a screen similar to this one with your username and email address listed, this means you have successfully created your A-State password and set up your account.
If you do not see a screen like this but instead see a password error message, you will need to start these steps over from Step 8 and choose a different password. Pay close attention to the A-State Password Requirements.
If you received an error message stating, "There are errors within your account," this means your A-State account has not finished being created yet. Please check back in 24 hours and try these steps again.
For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services. It is located on the bottom floor of the Dean B. Ellis Library, Room 149.
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