- Download Respondus Lockdown Browser from the AState website
- Open Respondus Lockdown Browser instead of your normal web browser
- Blackboard will automatically open. Sign in and navigate to your exam
If the Blackboard test gets locked and the student cannot finish the test---- the student should reboot the machine to regain control of their computer. However, this method may or may not allow students to regain control of their computer. If rebooting does not work, the student can click the globe icon, click on Proctor exit, and type the password escape. This will cleanly shut down Respondus. The Blackboard test, however, will still be locked and the instructor will still need to be contacted by the student. No one can do anything additional here in regards to resetting a test --- not ITS staff or Ellucian staff.