# Student Email Setup
You have several options for accessing your A-State student email. You can use mail apps on your smart devices, as well as accessing it through web browsers. You will find instructions for all of these options here.
# Set Up the Microsoft Outlook Mobile App
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#### iOS
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1\. Download **Microsoft Outlook** from the [iOS App Store](https://www.apple.com/app-store/) and then open it.
[](https://kb.astate.edu/uploads/images/gallery/2023-11/outlook-ios-screenshot-5.jpg)
2\. Tap **Add Account**.
[](https://kb.astate.edu/uploads/images/gallery/2023-11/outlook-ios-screenshot-4.jpg)
3\. Enter your full A-State email address and tap **Add Account**.
[](https://kb.astate.edu/uploads/images/gallery/2025-03/outlook-ios-screenshot-3-1.jpg)
4\. Enter your email account password and tap **Sign In**.
[](https://kb.astate.edu/uploads/images/gallery/2023-11/outlook-ios-screenshot-7.jpg)
5\. Authenticate using **Microsoft Authenticator**.
Note: If the Push notification doesn't appear, open up the Microsoft Authenticator app on your phone
6\. If you wish to add another account when prompted, tap **Add** and follow the prompts.
[](https://kb.astate.edu/uploads/images/gallery/2023-11/outlook-ios-screenshot-2.jpg)7. If you desire notifications, tap **Turn On** when given the following prompt.
Note: If the Push notification doesn't appear, open up the Microsoft Authenticator app on your phone
7. If you wish to add another account when prompted, tap **Add** and follow the prompts.
[](https://kb.astate.edu/uploads/images/gallery/2023-11/iX3outlook-for-android-kb-screenshot-7.jpg)
8. If you desire notifications, tap **Turn On** when given the following prompt.
[](https://kb.astate.edu/uploads/images/gallery/2023-11/outlook-for-android-kb-screenshot-5.jpg)
For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by the IT Support Services (). It is located on the bottom floor of the Dean B. Ellis Library, Room 149.
# Transfer email from Gmail to Outlook
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For students wishing to move emails from the older Gmail inbox to Outlook can follow these instructions.
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1\. Download and install **Microsoft 365** from [Office.com](https://office.com), which includes Outlook. Use your full A-State email address and password to sign in.
The following link provides detailed instructions: [https://kb.astate.edu/books/microsoft-365/page/how-to-install-microsoft-365](https://kb.astate.edu/books/microsoft-365/page/how-to-install-microsoft-365)
2\. Open **Outlook**.
3\. Click **File**.
[](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723216590901.jpg)
4\. Click **Add Account**.
[](https://kb.astate.edu/uploads/images/gallery/2025-07/transfer-email-from-outlook-add-account.jpg)
5\. Enter your full A-State email address and click **Connect**.
[](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723216760513.jpg)
6\. Select **Google**.
[](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723216799641.jpg)
7\. Copy the settings underlined below, then click **Next**.
[](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723217048834.jpg)
8\. Enter your password, then click **Connect**.
[](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723217101842.jpg)
9\. Click **Next**.
[](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723217129074.jpg)
10\. Enter your full A-State email and password and click **Login**.
[](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723217176841.jpg)
11\. "Microsoft apps & services wants to access your Google Account" will show up, scroll down and click **Allow**.
[](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723217281741.jpg)
[](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723217300787.jpg)
**NOTE:** You will be prompted to do steps 9, 10 and 11 *once a day*. It is recommended to remove your Gmail account once you've moved over all emails you wish to keep. Instructions on removing your Gmail account are at the end.
12\. You should see **Account successfully added;** click **Done**.
[](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723217686142.jpg)
13\. Your Gmail inbox will be displayed on the left below your new Outlook inbox.
[](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723217802408.jpg)
14\. Your Gmail account has been successfully added! To move emails to your new inbox, simply select and drag emails from your old inbox into your new one.
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#### Remove your Gmail account
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1\. Right-click on your Gmail account and select **Remove First.last@smail.astate.edu**.
[](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723219236309.jpeg)
2\. A confirmation box will appear; click **Yes**.
[](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723219311484.jpg)
For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services (). It is located on the bottom floor of the Dean B. Ellis Library, Room 149.