# Transfer email from Gmail to Outlook

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For students wishing to move emails from the older Gmail inbox to Outlook can follow these instructions.

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1\. Download and install **Microsoft 365** from [Office.com](https://office.com), which includes Outlook. Use your full A-State email address and password to sign in.

<p class="callout info">The following link provides detailed instructions: [https://kb.astate.edu/books/microsoft-365/page/how-to-install-microsoft-365](https://kb.astate.edu/books/microsoft-365/page/how-to-install-microsoft-365)</p>

2\. Open **Outlook**.

3\. Click **File**.

[![image-1723216590901.jpg](https://kb.astate.edu/uploads/images/gallery/2024-08/scaled-1680-/image-1723216590901.jpg)](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723216590901.jpg)

4\. Click **Add Account**.

[![transfer email from outlook add account.jpg](https://kb.astate.edu/uploads/images/gallery/2025-07/scaled-1680-/transfer-email-from-outlook-add-account.jpg)](https://kb.astate.edu/uploads/images/gallery/2025-07/transfer-email-from-outlook-add-account.jpg)

5\. Enter your full A-State email address and click **Connect**.

[![image-1723216760513.jpg](https://kb.astate.edu/uploads/images/gallery/2024-08/scaled-1680-/image-1723216760513.jpg)](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723216760513.jpg)

6\. Select **Google**.

[![image-1723216799641.jpg](https://kb.astate.edu/uploads/images/gallery/2024-08/scaled-1680-/image-1723216799641.jpg)](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723216799641.jpg)

7\. Copy the settings underlined below, then click **Next**.

[![image-1723217048834.jpg](https://kb.astate.edu/uploads/images/gallery/2024-08/scaled-1680-/image-1723217048834.jpg)](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723217048834.jpg)

8\. Enter your password, then click **Connect**.

[![image-1723217101842.jpg](https://kb.astate.edu/uploads/images/gallery/2024-08/scaled-1680-/image-1723217101842.jpg)](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723217101842.jpg)

9\. Click **Next**.

[![image-1723217129074.jpg](https://kb.astate.edu/uploads/images/gallery/2024-08/scaled-1680-/image-1723217129074.jpg)](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723217129074.jpg)

10\. Enter your full A-State email and password and click **Login**.

[![image-1723217176841.jpg](https://kb.astate.edu/uploads/images/gallery/2024-08/scaled-1680-/image-1723217176841.jpg)](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723217176841.jpg)

11\. "Microsoft apps &amp; services wants to access your Google Account" will show up, scroll down and click **Allow**.

[![image-1723217281741.jpg](https://kb.astate.edu/uploads/images/gallery/2024-08/scaled-1680-/image-1723217281741.jpg)](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723217281741.jpg)

[![image-1723217300787.jpg](https://kb.astate.edu/uploads/images/gallery/2024-08/scaled-1680-/image-1723217300787.jpg)](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723217300787.jpg)

**NOTE:** You will be prompted to do steps 9, 10 and 11 *once a day*. It is recommended to remove your Gmail account once you've moved over all emails you wish to keep. Instructions on removing your Gmail account are at the end.

12\. You should see **Account successfully added;** click **Done**.

[![image-1723217686142.jpg](https://kb.astate.edu/uploads/images/gallery/2024-08/scaled-1680-/image-1723217686142.jpg)](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723217686142.jpg)

13\. Your Gmail inbox will be displayed on the left below your new Outlook inbox.

[![image-1723217802408.jpg](https://kb.astate.edu/uploads/images/gallery/2024-08/scaled-1680-/image-1723217802408.jpg)](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723217802408.jpg)

14\. Your Gmail account has been successfully added! To move emails to your new inbox, simply select and drag emails from your old inbox into your new one.

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#### Remove your Gmail account 

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1\. Right-click on your Gmail account and select **Remove First.last@smail.astate.edu**.

[![image-1723219236309.jpeg](https://kb.astate.edu/uploads/images/gallery/2024-08/scaled-1680-/image-1723219236309.jpeg)](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723219236309.jpeg)

2\. A confirmation box will appear; click **Yes**.

[![image-1723219311484.jpg](https://kb.astate.edu/uploads/images/gallery/2024-08/scaled-1680-/image-1723219311484.jpg)](https://kb.astate.edu/uploads/images/gallery/2024-08/image-1723219311484.jpg)

<p class="callout info">For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services (<itsupportservices@astate.edu>). It is located on the bottom floor of the Dean B. Ellis Library, Room 149.</p>