Requesting Schedule Changes

Passengers are responsible for their own travel scheduling. Requested cancellations made by the passenger will always be approved. Other changes will be approved when possible. While we will do our best to accommodate schedule change requests, we cannot guarantee all requests can be fulfilled. If changes are not approved, students are still responsible for ensuring they can attend class. Emailing, messaging via Sling, or calling the office are all accepted methods for schedule change requests.

Requests for scheduling changes or program modifications should be specific and include reasons for the change. Access & Accommodation Services will make every effort to communicate feedback both verbally and in writing.

Same Day Requests

• Requests for a passenger who is not already on the schedule for the day will not be accepted.
• Requests for those already on the schedule will be granted, if feasible. But please note that this may not always be possible.
• Call the office at 870-972-3964 as early as possible to request your changes.

Next Day Requests

• Requests must be made from 8:00 AM – 4:30 PM on the previous day.
• These requests will be granted if submitted within one hour on either side of the requested trip time.

Canceling Rides

• Call the office at 870-972-3964 as soon as possible, but no later than 30 minutes before your scheduled ride.

Other

• For other changes to your schedule that are not listed above, please contact the Transportation Coordinator.