# Enroll in Multi-factor Authentication in myBill --- Students can setup multi-factor authentication during onboarding in myBill. Multi-factor authentication must be in place before setting up a direct deposit account for refunds. 1\. Login to [Pack Portal](https://pack.astate.edu/) [![image-1761753338831.png](https://kb.astate.edu/uploads/images/gallery/2025-10/scaled-1680-/image-1761753338831.png)](https://kb.astate.edu/uploads/images/gallery/2025-10/image-1761753338831.png) 2\. Click on the myBill button within the myBill widget in your Dashboard [![image-1761753434981.png](https://kb.astate.edu/uploads/images/gallery/2025-10/scaled-1680-/image-1761753434981.png)](https://kb.astate.edu/uploads/images/gallery/2025-10/image-1761753434981.png) 3\. Click on Security Settings under Personal Profile. ![image.png](https://kb.astate.edu/uploads/images/gallery/2026-04/scaled-1680-/D60image.png) **OR** ![image.png](https://kb.astate.edu/uploads/images/gallery/2026-04/scaled-1680-/cpfimage.png) 4\. Choose which primary method you want and follow the steps. - If you choose the Authenticator, it will have you scan the QR code from your authenticator app to complete the process. - If you choose Text Message, it will have you enter your phone number. - If you choose Email Message, it will have you enter your personal email address. Note: Email Message option cannot be setup using your student smail. It must be a personal email address. *Note: It will have you test it before being able to complete the setup. For example if you choose text message, then it will send you a code to enter and verify before the setup process is complete.* [![image.png](https://kb.astate.edu/uploads/images/gallery/2026-04/scaled-1680-/30Ximage.png)](https://kb.astate.edu/uploads/images/gallery/2026-04/30Ximage.png) 5\. Once complete, you do have the option of setting up a backup method if you choose or editing the current primary you have setup. Click the button option you want in order to setup a backup or edit the primary. The steps are similar to the initial setup shown above.

If you have any questions, then please contact the Treasurer's Office at 870-972-2285 or .