# How to Download and Use FortiClient for iPad

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GlobalProtect cannot be used on mobile devices. A-State has a secondary VPN that can be used on mobile devices. These are instructions for installing FortiClient on iPad.

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1\. Download **FortiClient VPN** from the iOS App Store onto your device.

[![image-1712756117966.png](https://kb.astate.edu/uploads/images/gallery/2024-04/scaled-1680-/image-1712756117966.png)](https://kb.astate.edu/uploads/images/gallery/2024-04/image-1712756117966.png)

2\. Open **FortiClient VPN;** the icon looks like the image below.

[![image-1712756159618.png](https://kb.astate.edu/uploads/images/gallery/2024-04/scaled-1680-/image-1712756159618.png)](https://kb.astate.edu/uploads/images/gallery/2024-04/image-1712756159618.png)

3\. **FortiClient VPN** will prompt you to allow Notifications; tap **Allow**.

[![image-1712756178454.png](https://kb.astate.edu/uploads/images/gallery/2024-04/scaled-1680-/image-1712756178454.png)](https://kb.astate.edu/uploads/images/gallery/2024-04/image-1712756178454.png)

4\. **FortiClient VPN** will prompt you with a message saying that this free app doesn't come with any support; tap **I accept**.

[![image-1712756196772.png](https://kb.astate.edu/uploads/images/gallery/2024-04/scaled-1680-/image-1712756196772.png)](https://kb.astate.edu/uploads/images/gallery/2024-04/image-1712756196772.png)

5\. **FortiClient VPN** will prompt you to allow VPN configurations; tap **Allow**. It may require you to enter your passcode.  
  
[![image-1712756212648.png](https://kb.astate.edu/uploads/images/gallery/2024-04/scaled-1680-/image-1712756212648.png)](https://kb.astate.edu/uploads/images/gallery/2024-04/image-1712756212648.png)

6\. Tap **Select Connection** on the next screen.

[![image-1712756235731.png](https://kb.astate.edu/uploads/images/gallery/2024-04/scaled-1680-/image-1712756235731.png)](https://kb.astate.edu/uploads/images/gallery/2024-04/image-1712756235731.png)

  
7\. Tap **Add Configuration** on the next screen.

[![image-1712756255041.png](https://kb.astate.edu/uploads/images/gallery/2024-04/scaled-1680-/image-1712756255041.png)](https://kb.astate.edu/uploads/images/gallery/2024-04/image-1712756255041.png)

8\. Enter the following information:  
 a. **Name** - Enter a name for the VPN.  
 b. **Host** - Enter **remote.astate.edu**.  
 c. **Add Remote Gateway** - Ignore this entry.  
 d. **Port** - Leave at default (443).  
 e. **SSO** - Tap to select (once selected, several options will disappear).  
 f. Tap **Save** in the top right corner (the screen should look like the image below before you tap **Save**).

[![image-1712756272572.png](https://kb.astate.edu/uploads/images/gallery/2024-04/scaled-1680-/image-1712756272572.png)](https://kb.astate.edu/uploads/images/gallery/2024-04/image-1712756272572.png)

  
9\. Tap **Done** in the top right of the next screen.  
  
10\. Tap **<VPN** in the top left of the next screen.  
  
11\. To activate the VPN connection, you will need to tap the **VPN** button.  
  
12\. Enter your full A-State email address and current password and tap **Login**.

[![Coursera SSO login.png](https://kb.astate.edu/uploads/images/gallery/2025-08/scaled-1680-/coursera-sso-login.png)](https://kb.astate.edu/uploads/images/gallery/2025-08/coursera-sso-login.png)

13\. Authenticate using **Microsoft Authenticator**.  
  
  
![MS-Signin_AU.png](https://kb.astate.edu/uploads/images/gallery/2026-07/scaled-1680-/ms-signin-au.png)

14\. Once connected to the VPN, your screen should look like the image below.

[![image-1712756330700.png](https://kb.astate.edu/uploads/images/gallery/2024-04/scaled-1680-/image-1712756330700.png)](https://kb.astate.edu/uploads/images/gallery/2024-04/image-1712756330700.png)

15\. To disconnect from the VPN, tap the **VPN** button.

<p class="callout info">For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by the IT Support Services (<itsupportservices@astate.edu>). It is located on the bottom floor of the Dean B. Ellis Library, Room 149. </p>