Who Should I Contact?
Find information faster by locating the right person to contact for your specific issue.
The first contact for most student issues should be your academic advisor (see page 7 of the Registration Guide if you are unsure who your advisor is). If your advisor is unable to resolve your problem, please contact the appropriate person listed below.
If the issue is related to a specific class, your first contact for assistance should be the professor. If the course professor is unable to resolve your problem, please contact the appropriate person listed here
Problem & Person
| Problem or Issue | Contact Person |
| Academic clemency | Sharon McDaniel smcdaniel@AState.edu 870-972-2031 |
| Change of major processing | Jeffrey Hatcher changeofmajor@AState.edu 870-972-2031 |
| Class waitlist problems | Jesse Blankenship jblankenship@AState.edu 870-972-2031 |
| Course repeats & substitutions | Sharon McDaniel smcdaniel@AState.edu 870-972-2031 |
| Credit by examination (e.g., AP, CLEP, etc.) | Sharon McDaniel smcdaniel@AState.edu 870-972-2031 |
| Degree Works Issues | Jarrod Mayfield 870-972-3397 jamayfield@AState.edu, or DegreeWorksTech@AState.edu |
| Financial aid issues (loans, scholarships, grants, etc.) | On-Campus Students: Financial Aid & Scholarships Office finaid@AState.edu 870-972-2310 Online Students: A-State Online Financial Aid Office astateonlinefinaid@AState.edu 866-881-3168 |
| Grade changes | Jesse Blankenship jblankenship@AState.edu 870-972-2031 |
| Graduation clearance | Crystal Blake crblake@AState.edu 870-972-2031 |
| Late course withdrawals/drops | Tracy Finch tfinch@AState.edu 870-972-2031 |
| Late registration and course overloads | Jesse Blankenship jblankenship@AState.edu 870-972-2031 |
| Name changes | Carole Lamberth clamberth@AState.edu 870-972-2031 |
| Student athlete eligibility |
Ashley Thomas athomas@AState.edu Phone: 870-972-2031
|
| Transfer credit issues |
International & study abroad: On-Campus : Sharon McDaniel
|
| Verification of enrollment (e.g., for employers) | Carole Lamberth clamberth@AState.edu 870-972-2031 |
| Withdraw/drop all current classes | University Advising Center universityadvising@AState.edu 870-972-3001 |
| Veteran benefits |
Donald Basham JR. Phone: 870-972-3023 |
| All other issues |
Tracy Finch |