# Who Should I Contact?

Find information faster by locating the right person to contact for your specific issue.  
  
The first contact for most student issues should be your academic advisor (see page 7 of the Registration Guide if you are unsure who your advisor is). If your advisor is unable to resolve your problem, please contact the appropriate person listed below.  
  
If the issue is related to a specific class, your first contact for assistance should be the professor. If the course professor is unable to resolve your problem, please contact the appropriate person listed here

# Problem & Person

<table border="1" id="bkmrk-problem-or-issue-con" style="height: 501px; width: 99.3827%; border-collapse: collapse;"><tbody><tr style="height: 34px;"><td class="align-center" style="width: 50%; height: 34px;"><span style="background-color: #ffffff;">Problem or Issue</span></td><td class="align-center" style="width: 50%; height: 34px;"><span style="background-color: #ffffff;">Contact Person</span></td></tr><tr style="height: 29px;"><td style="width: 50%; height: 29px;">Academic clemency</td><td style="width: 50%; height: 29px;">Sharon McDaniel  
smcdaniel@AState.edu  
870-972-2031</td></tr><tr style="height: 29px;"><td style="width: 50%; height: 29px;">Change of major processing</td><td style="width: 50%; height: 29px;">Jeffrey Hatcher  
changeofmajor@AState.edu  
870-972-2031</td></tr><tr style="height: 29px;"><td style="width: 50%; height: 29px;">Class waitlist problems</td><td style="width: 50%; height: 29px;">Jesse Blankenship  
jblankenship@AState.edu  
870-972-2031</td></tr><tr style="height: 29px;"><td style="width: 50%; height: 29px;">Course repeats &amp; substitutions</td><td style="width: 50%; height: 29px;">Sharon McDaniel  
smcdaniel@AState.edu  
870-972-2031</td></tr><tr style="height: 29px;"><td style="width: 50%; height: 29px;">Credit by examination (e.g., AP, CLEP, etc.)</td><td style="width: 50%; height: 29px;">Sharon McDaniel  
smcdaniel@AState.edu  
870-972-2031</td></tr><tr style="height: 29px;"><td style="width: 50%; height: 29px;">Degree Works Issues</td><td style="width: 50%; height: 29px;">Jarrod Mayfield  
870-972-3397  
jamayfield@AState.edu, or  
DegreeWorksTech@AState.edu</td></tr><tr style="height: 29px;"><td style="width: 50%; height: 29px;">Financial aid issues (loans, scholarships, grants, etc.)</td><td style="width: 50%; height: 29px;">**On-Campus Students:**  
Financial Aid &amp; Scholarships Office  
finaid@AState.edu  
870-972-2310  
  
**Online Students:**  
A-State Online Financial Aid Office  
astateonlinefinaid@AState.edu  
866-881-3168</td></tr><tr style="height: 29px;"><td style="width: 50%; height: 32px;">Grade changes</td><td style="width: 50%; height: 32px;">Jesse Blankenship  
jblankenship@AState.edu  
870-972-2031</td></tr><tr style="height: 29px;"><td style="width: 50%; height: 29px;">Graduation clearance</td><td style="width: 50%; height: 29px;">Crystal Blake  
crblake@AState.edu  
870-972-2031</td></tr><tr style="height: 29px;"><td style="width: 50%; height: 29px;">Late course withdrawals/drops</td><td style="width: 50%; height: 29px;">Tracy Finch  
tfinch@AState.edu  
870-972-2031</td></tr><tr style="height: 29px;"><td style="width: 50%; height: 29px;">Late registration and course overloads</td><td style="width: 50%; height: 29px;">Jesse Blankenship  
jblankenship@AState.edu  
870-972-2031</td></tr><tr style="height: 29px;"><td style="width: 50%; height: 29px;">Name changes </td><td style="width: 50%; height: 29px;">Carole Lamberth  
clamberth@AState.edu  
870-972-2031</td></tr><tr style="height: 29px;"><td style="width: 50%; height: 29px;">Student athlete eligibility</td><td style="width: 50%; height: 29px;">Ashley Thomas

athomas@AState.edu

<div>Phone: 870-972-2031</div></td></tr><tr style="height: 29px;"><td style="width: 50%; height: 29px;">Transfer credit issues</td><td style="width: 50%; height: 29px;">**International &amp; study abroad:**

<div><div>Sarah Dunkerson</div><div>International Transfer Evaluator</div><div><div>[sdunkerson@AState.edu](mailto:sdunkerson@astate.edu)</div></div>Phone: 870-972-3042</div><div><div> </div></div>**On-Campus :**

Sharon McDaniel  
smcdaniel@AState.edu  
870-972-2031

</td></tr><tr style="height: 29px;"><td style="width: 50%; height: 29px;">Verification of enrollment (e.g., for employers)</td><td style="width: 50%; height: 29px;">Carole Lamberth  
clamberth@AState.edu  
870-972-2031</td></tr><tr><td style="width: 50%;">Withdraw/drop all current classes</td><td style="width: 50%;">University Advising Center  
universityadvising@AState.edu  
870-972-3001</td></tr><tr><td style="width: 50%;">Veteran benefits</td><td style="width: 50%;">Donald Basham JR.

<dbashamjr@AState.edu>

Phone: 870-972-3023

</td></tr><tr style="height: 29px;"><td style="width: 50%; height: 29px;">All other issues</td><td style="width: 50%; height: 29px;">Tracy Finch  
tfinch@AState.edu  
870-972-2031

</td></tr></tbody></table>