Who Should I Contact? Find information faster by locating the right person to contact for your specific issue. The first contact for most student issues should be your academic advisor (see page 7 of the Registration Guide if you are unsure who your advisor is). If your advisor is unable to resolve your problem, please contact the appropriate person listed below. If the issue is related to a specific class, your first contact for assistance should be the professor. If the course professor is unable to resolve your problem, please contact the appropriate person listed here Problem & Person Problem or Issue Contact Person Academic clemency Sharon McDaniel smcdaniel@AState.edu 870-972-2031 Change of major processing Jeffrey Hatcher changeofmajor@AState.edu 870-972-2031 Class waitlist problems Jesse Blankenship jblankenship@AState.edu 870-972-2031 Course repeats & substitutions Sharon McDaniel smcdaniel@AState.edu 870-972-2031 Credit by examination (e.g., AP, CLEP, etc.) Sharon McDaniel smcdaniel@AState.edu 870-972-2031 Degree Works Issues Jarrod Mayfield 870-972-3397 jamayfield@AState.edu, or DegreeWorksTech@AState.edu Financial aid issues (loans, scholarships, grants, etc.) On-Campus Students: Financial Aid & Scholarships Office finaid@AState.edu 870-972-2310 Online Students: A-State Online Financial Aid Office astateonlinefinaid@AState.edu 866-881-3168 Grade changes Jesse Blankenship jblankenship@AState.edu 870-972-2031 Graduation clearance Crystal Blake crblake@AState.edu 870-972-2031 Late course withdrawals/drops Tracy Finch tfinch@AState.edu 870-972-2031 Late registration and course overloads Jesse Blankenship jblankenship@AState.edu 870-972-2031 Name changes  Carole Lamberth clamberth@AState.edu 870-972-2031 Student athlete eligibility Ashley Thomas athomas@AState.edu Phone: 870-972-2031 Transfer credit issues International & study abroad: Sarah Dunkerson International Transfer Evaluator sdunkerson@AState.edu Phone: 870-972-3042   On-Campus : Sharon McDaniel smcdaniel@AState.edu 870-972-2031   Verification of enrollment (e.g., for employers) Carole Lamberth clamberth@AState.edu 870-972-2031 Withdraw/drop all current classes University Advising Center universityadvising@AState.edu 870-972-3001 Veteran benefits Donald Basham JR. dbashamjr@AState.edu Phone: 870-972-3023 All other issues Tracy Finch tfinch@AState.edu 870-972-2031