# Problem & Person
Problem or IssueContact Person
Academic clemencySharon McDaniel smcdaniel@AState.edu 870-972-2031
Change of major processingJeffrey Hatcher changeofmajor@AState.edu 870-972-2031
Class waitlist problemsJesse Blankenship jblankenship@AState.edu 870-972-2031
Course repeats & substitutionsSharon McDaniel smcdaniel@AState.edu 870-972-2031
Credit by examination (e.g., AP, CLEP, etc.)Sharon McDaniel smcdaniel@AState.edu 870-972-2031
Degree Works IssuesJarrod Mayfield 870-972-3397 jamayfield@AState.edu, or DegreeWorksTech@AState.edu
Financial aid issues (loans, scholarships, grants, etc.)**On-Campus Students:** Financial Aid & Scholarships Office finaid@AState.edu 870-972-2310 **Online Students:** A-State Online Financial Aid Office astateonlinefinaid@AState.edu 866-881-3168
Grade changesJesse Blankenship jblankenship@AState.edu 870-972-2031
Graduation clearanceCrystal Blake crblake@AState.edu 870-972-2031
Late course withdrawals/dropsTracy Finch tfinch@AState.edu 870-972-2031
Late registration and course overloadsJesse Blankenship jblankenship@AState.edu 870-972-2031
Name changes Carole Lamberth clamberth@AState.edu 870-972-2031
Student athlete eligibilityAshley Thomas athomas@AState.edu
Phone: 870-972-2031
Transfer credit issues**International & study abroad:**
Sarah Dunkerson
International Transfer Evaluator
[sdunkerson@AState.edu](mailto:sdunkerson@astate.edu)
Phone: 870-972-3042
**On-Campus :** Sharon McDaniel smcdaniel@AState.edu 870-972-2031
Verification of enrollment (e.g., for employers)Carole Lamberth clamberth@AState.edu 870-972-2031
Withdraw/drop all current classesUniversity Advising Center universityadvising@AState.edu 870-972-3001
Veteran benefitsDonald Basham JR. Phone: 870-972-3023
All other issuesTracy Finch tfinch@AState.edu 870-972-2031