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Computers

Library FAQ Computers, Printing, and Other Technology

The Library has Dell computers available for student, faculty, and student use on floors 2-5. All computers have LockDown Browser and the current version of Microsoft Office installed on them. All computers are connected to the campus-wide printing system. You...

Printers

Library FAQ Computers, Printing, and Other Technology

The Library has two printers on the main floor by the Library Service Desk. You can use either one to release your print jobs regardless of where your print.  Unfortunately, color printing and wireless printing is not available in the Library. 

Print Allocations

Library FAQ Computers, Printing, and Other Technology

All students receive a print allocation (or free print credits) based on their classification. Any printing you do will pull from this free allocation first before any other account.  Fall and Spring semesters:Undergraduate: $18.75 each Fall & Spring (about 3...

Adding Print Money

Library FAQ Computers, Printing, and Other Technology

Most students do not use up their free print allocation each semester. But if you do, you can add money to your Express Dollars account and printing will pull from there. Express Dollars do not expire. Learn more at https://kb.astate.edu/books/faqs/page/what-...

New ILL User Account

Library FAQ Interlibrary Loan and Delivery Services

Current A-State students, faculty, and staff: Please use your A-STATE credentials to log in when prompted and submit your request. If you have any questions or concerns, email us at interlib@AState.edu. Emeritus Faculty who have requested Interlibrary Loan se...

Digital Delivery

Library FAQ Interlibrary Loan and Delivery Services

The majority of articles and book chapters are sent digital delivery to your A-State email. Just look for the ‘Get a Chapter’ link in the online catalog or click on ‘Get a Book Chapter’ above. Digital Delivery of articles and book chapters usually takes 1-3 da...

How Long Will It Take to Receive My ILL?

Library FAQ Interlibrary Loan and Delivery Services

Digital Delivery of articles and book chapters usually takes 1-3 days. The average request for a book takes about 7-12 days. You must have your ID to check out items once they arrive. If you have an A-State office and request an Office Delivery, please...

Office Delivery

Library FAQ Interlibrary Loan and Delivery Services

If you have an A-State campus office, we will deliver and pick up any item you can check out within 3 business days of the request.

Is There a Charge for ILL or Delivery Services?

Library FAQ Interlibrary Loan and Delivery Services

No. Interlibrary Loan and Digital Delivery are offered free of charge to all current A-State students, staff, faculty, and emeritus faculty. One must have an A-State campus office to be eligible for Office Delivery, which is also free.

What Can Be Requested From Other Libraries?

Library FAQ Interlibrary Loan and Delivery Services

Current A-State students, staff, faculty and emeritus faculty can request a variety of materials, including Books Abstracts Theses Dissertations DVDs CDs Microfilms Articles All loans are subject to availability and the terms set by th...

What Cannot Be Requested From Other Libraries?

Library FAQ Interlibrary Loan and Delivery Services

Physical copies of books that we currently have available as e-Books. Partial or complete copies of currently utilized textbooks. Physical items from other institutions for our online students due to time constraints. In these instances, please conside...

Renewing Items

Library FAQ Interlibrary Loan and Delivery Services

If you borrowed the item from another library, please fill out the Interlibrary Loan Renewal Request form and we will request it from the lender. If you borrowed an A-State owned item, please log in to your A-State Library Account to request renewals pr...

Returning Items

Library FAQ Interlibrary Loan and Delivery Services

ILL materials should be returned to the service desk. Please do not put in the drop boxes. Have an A-State campus office? Let us help you! Fill out the form for Office Delivery or Pick-Up.

How Do I See What I Have Checked Out?

Library FAQ Borrowing Materials

You may check your library record by going to the library homepage and clicking on the "View Account" link.  In the ID field, make sure to add a 7 in front of your ID number. 

Writing Help

Library FAQ Services

The staff at the Library Service Desk can help with any research needs or technical help. For writing help, visit the Writing Center on the third floor or schedule an appointment through the Penji app.

Does the Library Have Textbooks?

Library FAQ Borrowing Materials

While the library may occasionally have a textbook that is being used in an A-State course, the Library is unable to purchase or request adopted textbooks.

Reserve Items

Library FAQ Borrowing Materials

When an instructor places physical items on reserve, they are kept behind the Library Service Desk on the main floor of the Library. Reserved items are shelved by professors' names, so make sure you know who your professor is!

Tax or Legal Help

Library FAQ Services

Library staff will assist in legal research and locating tax forms, however we are prohibited from providing any legal or tax advice.

After Hours Help

Library FAQ Services

Help is available 24/7 through our online chat!

Notary

Library FAQ Services

Our Institutional Repository Librarian, Meredith McFadden, is a notary. You can email her at mmcfadden@astate.edu to schedule a time. Don't forget to bring your photo ID to the appointment!