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IT Help Desk
This section allows you to hopefully find everything you need on Information Technology to better...
Instructions for Updating
If you need to change your security questions or your secondary email, you will sign in to my.ast...
Respondus Lockdown Browser
Respondus is a browser used to prevent cheating on quizzes or exams.
Xerox Support
Craig Bice Email: Craig.bice@xerox.com Phone: 870-882-1638
Faculty180 Support
Tiffany Keb Email: tkeb@astate.edu
Security Questions/Secondary Email
Security questions and secondary emails are used to obtain authorization codes. You will need an ...
This is a Page.
Here, we can type lots of text, insert images, and make links.
Links to videos for Microsoft Office Help
Videos for Microsoft Office
Instructions
If you do not have VPN access, you will need to request it by signing in to my.astate.edu and c...
Connecting Device to AState Secure
AState Secure is the preferred network to connect to on campus. You can log in with your AState c...
Instructions
ID/PIN Retrieval Tool Enter only numbers that apply to you. Your birthday has to be in mmddyy ...
iPhone or iPad
Open Settings Navigate to Mail or Password and Accounts Click "Add Account" Choose "Google" ...
Instructions
Current Students, Faculty, & Staff: Sign in to my.astate.edu Click on "Self Service Banner" ...
Instructions
Upload your file, then tell your party the Download Ticket code and point them to https://webapps...
Instructions
Download Respondus Lockdown Browser from the AState website Open Respondus Lockdown Browser in...
Instructions
You can access your unofficial transcript or request a copy of your official transcript by going ...
ShareSpace
Sometimes it's not possible to send attachments through email. ShareSpace offers a temporary onli...
Tax Forms
Tax forms are located in Self Service Banner. Students with questions regarding the document, you...
IT Store
If you are needing information about your computer or you are experiencing an issue you may conta...
Chromebooks
Chromebooks run off of their own operating system and are unable to download programs (i.e. Offic...
Registrar's Office
Treasurer's Office
Resetting your Password
Every 90 days your password will expire and you will need to reset it. If you go to my.astate.edu...
Microsoft Office
A-State offers Office 365 to all active students, faculty, and staff for FREE! Check out the link...
Phishing Attempts
Just like anywhere, A-State students, faculty, and staff receive occasional phishing emails from ...
Duo Mobile
Duo is the two-factor authentication method that A-State uses to keep your account secure. It is ...
Mobile Credential
We highly recommend that you download the Transact eAccounts app as it allows you to access gates...
Register for Classes
Students can register for courses inside the ASU portal, my.astate. Students will need to click o...
A to Z Index
The A-State website has a lot of helpful information and an easy way to navigate through is under...
Security Questions/Secondary Email
It is really important to remember your security questions! These questions will be asked to veri...
VPN
THINGS YOU NEED VPN FOR INCLUDE... Banner 9 Admin pages Fileshare Remote Desktop THINGS YOU...
ID/PIN Retrieval
Your ID and PIN numbers will be used to reset your AState password and sign in to Self Service Ba...
Student Email Setup
Your AState email can be added to your phone to make it easier to check. Choose your device below.
Application Extender Document Manager
If you are having a problem or need help with Application Extender Document Manager please contac...
Instructions
Go to my.astate.edu Click on "Reset Password/First Time Users" Click "I Accept" and then clic...