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Proofpoint Spam Management
These FAQs explain our Proofpoint spam filtering system and how we process emails that originate from outside the college. It will answer common questions about the tools that you can use to manage your personal spam account and quarantine.
Academic Affairs & Research
The mission of Academic Affairs and Research at Arkansas State is to build and sustain a culture of academic excellence characterized by teaching, scholarship, creative activity, and service supportive of the acquisition of knowledge, skills, and abilities nec...
Campus Wireless
AStateConnect is the Wi-Fi network you will use while on campus. You can log in with your A-State email address and password. Home@AState is the Wi-Fi network used in A-State Campus Housing. Every student living in on-campus housing should have been provided a...
Financial Aid & Scholarships
Adding an Email Account or Shared Mailbox to Outlook
Outlook Desktop (2016+) on Windows Open Outlook. Select File from the top menu bar. Press the Add Account button. Enter the email address of the mailbox or shared mailbox and press Connect. Select the Exchange icon. As soon as you click on the Exchange ...
Respondus Lockdown Browser
Respondus Lockdown Browser is a software application professors use on A-State's campus to enforce academic integrity on online quizzes and exams.
Office of Accreditation & Assessment
The Office of Accreditation and Assessment at Arkansas State University fosters a university-wide culture of continuous improvement through the systematic evaluation of student learning outcomes. Working collaboratively with faculty, staff, students, alumni, a...
Clear the Auto-Complete Cache
Clear Individual entries from the Auto-Complete Cache Open a new email message. Type the first few characters of the address to remove in the To... field. When the entry appears in the list of suggestions, move your mouse pointer over the suggestion until...
Printer Support
The Konica Minolta Help Desk number is 800-456-5664. Your printer ID number is located on the front of the printer. If you are experiencing issues with a Konica Minolta printer, this is the first route you will need to take because this Help Desk is able to he...
Testing Center
The Testing Center at A-State provides secure, professional testing services and scanning support for students, faculty, and the regional community. This shelf includes resources about the center’s mission, location, and services offered.
Show From/Bcc Fields
Open a new email message. Select Options, then select From or Bcc in the Show Fields group. Additional Microsoft resources
Add/Remove From Address
Add new From Address Open a new email message. Select the From button and then click Other Email Address. Enter the new From email address or select the From button and search the Global Catalog for the address. Note: If you have more than one...
Registrar's Office
Force Download a New Copy of the Global Address List (GAL)
Open Outlook. Select Send / Receive from the top menu bar. Select Send/Receive Group. Uncheck the box next to Download changes since last Send/Receive, choose either Global Address List or Offline Global Address List and select OK. A status window will...
New Student Account Setup
Once you have been admitted to A-State and you receive an email with your Student ID, you can begin setting up your A-State student account and password. This password will be used for Pack Portal, your A-State email, Canvas and other A-State websites and appl...
Admissions & Recruitment
Import Archived Mail from a PST File
You can only import archived mail from the Outlook desktop client. You cannot import for Outlook for the Web. Locate Your Mail Archive File Open Outlook. Locate the archive in the list of folders on the left side. Right click on the archive folder to ope...
Import/Export Outlook Rules
Open Outlook. On the Home tab, Select Rules then Manage Rules * Alerts. Select Options on the Email Rules tab. Select Export Rules... Using the Save Exported Rules as dialog, browser to where you would like to save the rules and give the file a name. ...
University Housing
Microsoft 365 Groups
Microsoft 365 Groups is a service that works with the Microsoft 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email.