Global Protect Download and Installation Instructions


Installing Global Protect on Mac


1. Go to https://globalprotect.astate.edu

2. Enter your A-State email address and password and click Login. 

my astate login.png

3. Authenticate using Duo Mobile.

image-1694530898256.png

4. Click Download Mac 32/64 bit GlobalProtect agent.

Global Protect.png

5. Run the installer (images below include the steps you will go through in order to install the application). 

6. Make sure the Open with Installer (default) option is selected and click OK

GP Install 1.png

7. Click Continue.

GP Install 2.png

8. Make sure the Macintosh HD disk is selected and click Continue

GP Install 3.png

9. Make sure the Global Protect option is selected and click Continue

GP Install 4.png

10. Click Install

GP Install 5.png

11. Once you go through these steps and the installation is complete, Global Protect will be successfully installed on your device.

12. Click Close

GP Install 8.png

13. A window like the image below will pop up, you can click Move to Trash

GP Install 7.png


Installing Global Protect On Windows


1. Go to https://globalprotect.astate.edu/.

2. Enter your A-State email address and password and click Login. 

my astate login.png

3. Authenticate using Duo Mobile.

image-1694530898256.png

4. Click Download Windows 64 bit GlobalProtect agent.

GP 2.png

5. Run the installer and then click Next

GP 1.png

6.  Click Next

GP 2.png

7. A window will pop up and ask if you want to allow this app to make changes to your computer; click Yes.

8. Click Close to complete the installation when finished.

For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services. It is located on the bottom floor of the Dean B. Ellis Library, Room 149.