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How to Download and Use FortiClient for iPad

GlobalProtect cannot be used on mobile devices. A-State has a secondary VPN that can be used on mobile devices. These are instructions for installing FortiClient on iPad.

1. Download FortiClient VPN from the iOS App Store onto your device. 

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2. Open FortiClient VPN; the icon looks like the image below.

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3. FortiClient VPN will prompt you to allow Notifications; tap Allow.

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4. FortiClient VPN will prompt you with a message saying that this free app doesn't come with any support; tap I accept.

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5. FortiClient VPN will prompt you to allow VPN configurations; tap Allow. It may require you to enter your passcode.

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6. Tap Select Connection on the next screen.

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7. Tap Add Configuration on the next screen.

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8. Enter the following information:
     a. Name - Enter a name for the VPN.
     b. Host - Enter remote.astate.edu.
     c. Add Remote Gateway - Ignore this entry.
     d. Port - Leave at default (443).
     e. SSO - Tap to select (once selected, several options will disappear).
     f. Tap Save in the top right corner (the screen should look like the image below before you tap Save).

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9. Tap Done in the top right of the next screen.

10. Tap <VPN in the top left of the next screen.

11. To activate the VPN connection, you will need to tap the VPN button.

12. Enter your full A-State email address and current password and tap Login.

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13. Authenticate using Duo Mobile.

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Note: If the Push notification doesn't appear, open up the DUO Mobile app and approve the push.

14. Once connected to the VPN, your screen should look like the image below.

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15. To disconnect from the VPN, tap the VPN button.

For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by the IT Support Services (itsupportservices@astate.edu). It is located on the bottom floor of the Dean B. Ellis Library, Room 149. 

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