ITS Help Desk
This section allows you to hopefully find everything you need on Information Technology to better assist you while here at A-State.
Microsoft Password Reset
We are excited to announce a more efficient and secure way to reset your A-State email account password through Office 365! Thi...
New Student Account Setup
Once you have been admitted to A-State and you receive an email with your Student ID, you can begin setting up your A-State stu...
Student Email Setup
You have several options for accessing your A-State student email. You can use mail apps on your smart devices, as well as acce...
Microsoft Authenticator
Microsoft Authenticator is a multi-factor authentication(MFA) application that A-State uses to keep your account secure. This i...
Campus Wireless
AstateSecure is the Wi-Fi network you will use while on campus. You can log in with your A-State email address and password. Ho...
IT Security
This section includes useful information that everyone should know and utilize to keep your information secure.
Applications/Software
This includes information about other applications and software that A-State uses in various different areas on campus.
Microsoft 365
Microsoft 365 (formerly Office 365 or O365) support articles
Respondus Lockdown Browser
Respondus Lockdown Browser is a software application professors use on A-State's campus to enforce academic integrity on online...
VPN
A VPN (virtual private network) is used to connect to the A-State network when you are not physically on campus. Global Protect...
Printer Support
The Konica Minolta Help Desk number is 800-456-5664. Your printer ID number is located on the front of the printer. If you are ...
IT Policies & Procedures
This section provides comprehensive information on the IT department’s policies and procedures, outlining guidelines, standards...
Penji
Penji helps college students find tutoring and other support offered by their school.
IT FAQ
Frequently Asked Questions
A-State IT Newsroom
Welcome to the A-State IT Newsroom! Here you’ll find the latest updates, service announcements, and important information for s...
Duo Mobile
Duo is a multi-factor authentication method that A-State uses to keep your account secure. It is highly recommended that you ut...