ITS Help Desk
This section allows you to hopefully find everything you need on Information Technology to better assist you while here at A-State.
Microsoft Password Reset
We are excited to announce a more efficient and secure way to reset your A-State email account pa...
New Student Account Setup
Once you have been admitted to A-State and you receive an email with your Student ID, you can beg...
Student Email Setup
You have several options for accessing your A-State student email. You can use mail apps on your ...
Campus Wireless
AstateSecure is the Wi-Fi network you will use while on campus. You can log in with your A-State ...
IT Security
This section includes useful information that everyone should know and utilize to keep your infor...
Duo Mobile
Duo is a multi-factor authentication method that A-State uses to keep your account secure. It is ...
Applications/Software
This includes information about other applications and software that A-State uses in various diff...
Microsoft 365
Microsoft 365 (formerly Office 365 or O365) support articles
Canvas
This section includes information about Canvas and other applications that are available and used...
Respondus Lockdown Browser
Respondus Lockdown Browser is a software application professors use on A-State's campus to enforc...
VPN
A VPN (virtual private network) is used to connect to the A-State network when you are not physic...
Printer Support
The Konica Minolta Help Desk number is 800-456-5664. Your printer ID number is located on the fro...
IT Policies & Procedures
This section provides comprehensive information on the IT department’s policies and procedures, o...
Penji
Penji helps college students find tutoring and other support offered by their school.
FAQ
Frequently Asked Questions