Microsoft 365

Microsoft 365 (formerly Office 365 or O365) support articles

Microsoft Office In-App Purchases

Purchases and Free downloads of apps/add-ins from the Microsoft Store, Office Store or Teams Stor...

Announcements

Office 2013 end of support After five years of Mainstream Support, and five years of Extende...

System Requirements / Eligibility

Microsoft 365 is collection of Microsoft productivity tools, available to use online and (in some...

How to Check Microsoft 365 Subscription

The following steps will show you what licenses are currently assigned to your A-State account. ...

How to Install Microsoft 365

Included programs: Excel Word Outlook PowerPoint To Do OneDrive...

Microsoft 365 Training

Get up and running quickly with the basic info you need to be productive right away.

Outlook

Set Up the Microsoft Outlook Mobile App

iOS 1. Download Microsoft Outlook from the iOS App Store and then open it. 2. Tap Add Accou...

Adding an Email Account or Shared Mailbox to Outlook

Outlook Desktop (2016+) on Windows Open Outlook. Select File from the top menu bar. Press th...

Create and Send Email in Outlook

Create and send email Choose New Email to start a new message. Enter a name or ...

Add/Remove From Address

Add new From Address Open a new email message. Select the From button and then click Ot...

Show From/Bcc Fields

Open a new email message. Select Options, then select From or Bcc in the Show Fields group. ...

Clear the Auto-Complete Cache

Clear Individual entries from the Auto-Complete Cache Open a new email message. Type the firs...

Manage Your Calendar and Contacts in Outlook

Schedule an appointment In Calendar, select New Appointment. Add a Subject, Loc...

Force Download a New Copy of the Global Address List (GAL)

Open Outlook. Select Send / Receive from the top menu bar. Select Send/Receive Group. Unchec...

Import Archived Mail from a PST File

You can only import archived mail from the Outlook desktop client. You cannot import for Outlook ...

Import/Export Outlook Rules

Open Outlook. On the Home tab, Select Rules then Manage Rules * Alerts. Select Options on th...

How to Open a Resource Calendar

To open a Resource Mailbox Room in Outlook for Windows, please follow the instructions below. In ...

In-Place/Online Archive

If you are using up most of your mailbox quota, Microsoft 365's In-Place/Online Archive is a good...

Troubleshooting

Outlook disconnects from your mailbox and you cannot get it to reconnect Windows: Solution 1 ...

Plus Addressing in Exchange Online

What is plus addressing Plus addressing, also known as sub-addressing, allows you to create vari...

Manage an Email Distribution List in Outlook

Note: Only a specific type of Distribution List can be managed in Outlook, contact ITS_SYSTEMS@as...

OneDrive

Wondering how to use OneDrive? Checkout this chapter for an overview.

Microsoft 365 Groups

Microsoft 365 Groups is a service that works with the Microsoft 365 tools you use already so you ...

Shared A-State Email Addresses

Need a @astate.edu email address for your college, department or program? We have several options...