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Faculty/Staff Account

Requesting an Account

In order to request access to Adobe Creative Cloud, you will need to create a Helpdesk Ticket so it can be sent to the appropriate group. Please follow the steps below to accomplish this. 

1. Go to this link: to https://services.asusystem.edu/TDClient/35/astate/Home/my.astate.edu.

2. Sign in withEnter your A-State email address and password and click Login.

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2. Authenticate using DUO Mobile.

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3. Scroll and click on Helpdesk Tickets.

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4. Click on 3.Sign In located at the top right of the screen. 

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5. Enter your A-State email address and password and click Login.

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6. Authenticate using Duo Mobile.

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7. Click Get Started under Submit a Ticket. 

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8. Under Service Catalog, click on Software & Programs. 

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9. Click Adobe Creative CloudCloud. 

and

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10. then clickClick Create A Ticket.

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6. In the Description box, typeenter “Please grant access to Adobe Creative Cloud.” Once you're finished,entered, click Request. 

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7. 
Someone from within A-State's IT departmentITS will email you within the day with instructions on how to access your Adobe Creative Cloud account. 

 

For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services. It is located on the bottom floor of the Dean B. Ellis Library, Room 149.

 

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