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Request Adobe Access for Faculty or Staff Accounts

In order to request access to Adobe Creative Cloud, you will need to create a Helpdesk Ticket so itthe request can be sentreviewed toand the appropriate group.validated. Please follow the steps below to accomplish this. 

1. Go to pack.AState.edu.

2. Enter your full A-State email address and password and click Login.

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2. Authenticate using Microsoft Authenticator.


3. Locate Tools on the left then click on ITS Helpdesk.

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4. Click on Sign In located at the top right of the screen. 

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5. Enter your full A-State email address and password and click Login.

6. Click Get Started. 

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7. Under Service Catalog, click Information Technology Services. 

Screenshot 2026-07-19 at 5.17.07 PM.png8. Choose Approved Software License Request. 

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9. Click Submit a Request.

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10. In the "Which approved software do you need access to?" section, choose “Adobe Access.” Once all the required fields have been filled out, click Submit. 

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Someone from ITS will email you with instructions on how to access your Adobe Creative Cloud account. 

For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services (itsupportservices@astate.edu). It is located on the bottom floor of the Dean B. Ellis Library, Room 149.

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