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Troubleshooting Tips

If you experience issues or errors when trying to login to the AstateSecure network, please try forgetting the Wi-Fi network and trying again. There are instructions for how to do this for various different devices below these instructions within the Campus Wireless information. 

If you dodid not havereceive or cannot find your Home @ AState password,password or if you willare needexperiencing tonetworking issues within your dorm, submit a Help Desk Ticket byso goingwe can help you get this matter resolved. Here are the instructions for this: 

1. Login to my.astateAstate and authenticate with Duo. 

my astate login.png

2. Scroll down until you see the icon that says Helpdesk Tickets. Click on this icon. 

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