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iOS Devices


Connecting to AstateSecure

AstateSecure is the Wi-Fi network you will use while on campus. You log in with your A-State email address and password.


1. Open the Settings app on your iOS device. The icon should look like the image below. 

iOS-9-Settings-icon-full-size-1.jpg

2. Tap on Wi-Fi on the left hand side of the Settings screen. 

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3. Tap on AstateSecure.

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4. Enter your A-State email address and password and tap Join. 

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5. A screen will pop up like the image below. Tap Trust. 

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Your device should now be signed into the AstateSecure network. 


Forgetting a Wi-Fi Network

Forgetting the network is a good way to troubleshoot any Wi-Fi issues you may be experiencing. Go through these steps to see if you can self-solve your issues.


1. Go to the Settings app on your iOS device. The icon looks like the image below. 

iOS-9-Settings-icon-full-size-1.jpg

2. Tap on Wi-Fi on the left hand side of the Settings screen. 

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3. Next to where you see AstateSecure, you should see an information symbol.

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4. Tap on the information symbol.

5. Tap on Forget This Network on the right side of the screen.

forgetnetwork.jpg

6. Tap on Forget.

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Once you complete Steps 1-6, you will be successfully disconnected from the AstateSecure network.


In order to reconnect to the AstateSecure network, you will need to go through Steps 1-5 of the Connecting to AstateSecure instructions above.instructions.


These steps can also be used to Forget the Home@AState network if necessary. You would instead tap on Home@AState and then tap Forget. 


For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services. It is located on the bottom floor of the Dean B. Ellis Library, Room 149.