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Block insecure private network requests

Browsers tend to hold onto information over time; this could cause problems with logging in or bringing up websites. It is always a good idea to clear browsing data on a regular basis. To clear your browsing data, follow the instructions below.

Google Chrome

  • Workaround Steps: This check can be disabled in the browser by entering this url in the browser

    chrome://flags/#local-network-access-check

    and then selecting Disabled instead of Default. Restart your device after and confirm.

Mozilla Firefox

  • Built-in Firefox Settings (Recommended First Steps)

     

    • HTTPS-Only Mode: Ensures all connections are encrypted.

    1Go to Firefox Menu (three lines) >

    Settings (or 

    Preferences) >

    Privacy & Security.

    2Scroll to the

    HTTPS-Only Mode section and select "Enable HTTPS-Only Mode in all windows" for maximum protection.

     

    • Mixed Content Blocking: Firefox automatically blocks or upgrades insecure (HTTP) content on secure (HTTPS) pages.

    ◦Click the 

    Padlock icon in the address bar, then the arrow to see site info and manage protection for that site.

    ◦For a global setting, go to Menu >

    Settings >

    Privacy & Security >

    Enhanced Tracking Protection and set it to 

    Strict, or choose 

    Custom to fine-tune.

Microsoft Edge

  • Open Microsoft Edge
  • Click the three dots in the upper right corner of the browser window
  • Select Settings
  • Select Privacy, search, and services from the left side menu
  • Select Clear browsing data
  • Select Choose what to clear
  • Under Time range, select All Time
  • Select Cookies and other site data
  • Select Clear Now
  • Restart Microsoft Edge

macOS (Safari)

  • Open Safari
  • Click History in the menu bar
  • Click Clear History
  • Select All History
  • Click Clear History
  • Click Safari in the menu bar
  • Click Settings
  • Click Privacy
  • Under Cookies and Website Data, click Manage Website Data
  • Click Remove All
  • Click Remove Now
  • Click Done
  • Restart Safari

iOS

  • Open Settings app
  • Scroll down and tap Safari
  • Tap Clear History and Website Data
  • Tap Clear to confirm
  • Restart Safari

Mobile App Instructions


To clear cookies and cache on your mobile device:

  • Android Apps:

    1. Open Settings.

    2. Go to Apps or Apps & Notifications.

    3. Select the app you want to clear (e.g., eAccounts, Canvas, etc.).

    4. Tap Storage & Cache.

    5. Tap Clear Cache and/or Clear Storage/Data as needed.

  • Apple (iOS) Apps:

    1. Open Settings.

    2. Go to General → iPhone Storage.

    3. Select the app you want to clear.

    4. Tap Offload App to remove temporary data or Delete App and reinstall if needed.

     

    For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services (itsupportservices@astate.edu). It is located on the bottom floor of the Dean B. Ellis Library, Room 149.

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