How to Clear Cookies and Cache

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Browsers tend to hold onto information over time; this could cause problems with logging in or bringing up websites. It is always a good idea to clear browsing data on a regular basis. To clear your browsing data, follow the instructions below.

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Google Chrome

• Open Google Chrome
• Click the three dots in the top right corner of the page
• Go to Settings
• Click Privacy and security
• Click Clear Browsing Data
• Select All Time as the time range
• Make sure that all checkboxes are selected under the Basic tab
• Click Clear Data
• Restart Google Chrome

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Mozilla Firefox

• Open Mozilla Firefox
• Click the three lines in the top right corner and click Settings
• Select Privacy & Security from the left side menu
• Scroll down and find Cookies and Site Data
• Click Clear Data...
• Use drop-down box to change When to Everything
• Make sure that all checkboxes are selected on this screen
• Click Clear
• Restart Mozilla Firefox 

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Microsoft Edge

• Open Microsoft Edge
• Click the three dots in the upper right corner of the browser window
• Select Settings
• Select Privacy, search, and services
• Select Choose what to clear under Delete Browsing Data
• Under Time range, select All Time
• Select Cookies and other site data
• Select Clear Now
• Restart Microsoft Edge

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macOS
Safari

• Open Safari
• Click History in the menu bar
• Click Clear History
• Select All History
• Click Clear History
• Click Safari in the menu bar
• Click Settings
• Click Privacy
• Under Cookies and Website Data, click Manage Website Data
• Click Remove All
• Click Remove Now
• Click Done
• Restart Safari

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Windows
Microsoft Edge

• Open Microsoft Edge
• Click the three dots in the upper right corner of the browser window
• Select Settings
• Select Privacy, search, and services
• Select Choose what to clear under Delete Browsing Data
• Under Time range, select All Time
• Select Cookies and other site data
• Select Clear Now
• Restart Microsoft Edge

For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services. It is located on the bottom floor of the Dean B. Ellis Library, Room 149.