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Adding Microsoft Authenticator to Outlook Account

If you are already signed in to your A-State Microsoft account, go to this article to add Microsoft Authenticator:          https://kb.astate.edu/books/student-email-setup/page/adding-microsoft-authenticator-to-your-account-already-signed-in

You will need both a computer/tablet and a mobile phone for this process

*For setup with mobile device only, follow this link:
https://kb.astate.edu/books/student-email-setup/page/microsoft-account-authenticator-faqs

    • From a web browser, visit www.outlook.com and select select Sign InOutlook - MS.png
    • Sign in with your A-State email address and enter your password

                Outlook - Sign in.png  Outlook - PW.png

    • On the "Let's keep your account secure" screen, click Next

Secure Account - Outlook.png

    • Download the Microsoft Authenticator app by either scanning the Qr code below or through the the App Store (iPhone/iOS)  or the Play Store (Android)

MS_Authenticator_QR.pngaka.ms/mobileauthenticator


      • After you download the free Microsoft Authenticator app on your phone click Next on the computer

  • Please make sure you are downloading the app named "Microsoft Authenticator", this application is free and does not require any purchase

  •   

MS Authenticator Download Screen.png

    • Make sure you allow notifications on your phone and then click Next

Notification - MS.png

    • A unique QR code will generate on the next screen
      • Be sure to scan the code by using the Microsoft Authenticator app on your phonephone                           (select Scan QR code)

               MS-Auth_QR-Example.png       Mobile - Auth.png

    • Once you scan the QR code, click Next Next 
    • Microsoft will then generate a random number on the computer, go to your the Authenticator app and enter the number you see on screen

Auth - Number Example.png

    • After you enter the number in the app, your A-State account will be successfully linked to your Microsoft Authenticator app, Click Done

Auth - Added.png

    • The next page will show you have successfully added Microsoft Authenticator as a verification method, along with your personal email or phone number, click click Done Done and continue to your Outlook inbox

Setup Complete - MS.png

  

For further assistance, contact the ITS Help Desk at 870-972-3933 or stop by IT Support Services (itsupportservices@astate.edu). It is located on the bottom floor of the Dean B. Ellis Library, Room 149

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